United States Postal Service

Reviews

• DR

  Dulce izamar Peres Rodriguez

  Oct 13, 2026
  1.0
  Mi hermana estuvo buscando nuestra correspondencia ahí, la atendió una chica morena muy grocera e indiferente, mi hermana no habla ingles y es comprensible que la chica que la atendió no hablara español, pero al darse cuenta que mi hermana tenía que usar un traductor para comunicarse la chica a cargo se rio de forma burlesca delante de todas las personas que estaban esperando su turno para ser atendidos, después de eso se negó a entregarle la correspondencia diciendo que era tarde y tenía muchos mas esperando, que volviera otro día, como si el tiempo de mi hermana no tuviera valor, ella esperó su turno para ser atendida y por decision de esta chica racista, su tiempo fue perdido, un claro ejemplo de que el racismo no siempre es hacia estas personas, mayormente son ellas quienes lo hacen…
• SE

  Shaun Ervin

  Oct 3, 2026
  1.0
  Overall, a horrible experience and I will never be coming back to this post office ever again. patrons beware of the Manager (I believe he was African American with a hat and glasses. Please note that I am also a man of color And despise racism). he was extremely rude to his employees, very condescending and Belittling to the patrons and overall was somebody that I purposely needed to avoid in order to avoid conflict or exchanging negative words with this man. He was yelling over the intercom for the entire building yelling for his employee who was clearly on their lunch break To report back to work and take on the front desk and he did this multiple times during my 15 to 20 minutes there while I was packaging up my contents. Honestly, the line wasn't even that bad in my experience. It was an average line that moved relatively fast. I have to frequent the post office as I have an online e-commerce business where I'm constantly shipping out product. Furthermore, as I was standing there, I noticed he was an extremely unhappy man and definitely took on this "powerful ego tripping pride filled Boss who hates his job" mentality. You know they say that One of the highest suicide rates are from postal workers, and that most postal workers are extremely miserable, underpaid And unhappy. This particular post office, Given my experience here, is exactly why that stereotype continues to exist today. Even when trying to make small talk with the person that was helping me She said little to nothing in response and her only comment was that next time "I do it" In reference to a shipping label that was not supposed to be on The outside of the package (I marked out all necessary Shipping information with a permanent marker). I normally frequent the Orange location and there's a stark difference between that location and this one (Santana location). Hopefully this review sparks of flame with Managment and possibly motivating this office to make a change for the better. At the very least, it is my pleasure to report my truthful experiences, so the public can be better prepared for what's in store. If you're reading this right now and no one has told you, they love you today. I love you God bless and take care.
• MG

  Manuel A. Guerrero

  Sep 22, 2026
  5.0
  John was incredibly helpful in getting our passport done, patient friendly and knowledgeable.
• AS

  Amy Switzer

  Sep 20, 2026
  5.0
  Staff was extremely helpful & pleasant. Made mailing my daughter’s gifts super easy.
• AB

  A B

  Aug 15, 2026
  1.0
  Very disappointed in the service from this place. I waited in line just for them to redirect me to the ONE self service kiosk that someone was already using to send more than 10 packages. The workers said if they scanned my QR code it wouldn’t work at the desk they were working at. They showed me how to use the self service kiosk and they couldn’t even get it to work. We were standing there for awhile trying to get it to work. Why we couldn’t just scan it at their desk I have no idea. I got back in line to have them scan my QR code for my other packages as I could not get the kiosk to work once the worker left me, and guess what! THEY SCANNED IN JUST FINE AT THE DESK THE WORKER WAS AT! I wasted my time and theirs for no reason. At my usual post office I would be in and out in less than 5 minutes because they were able to help me at the desk, not redirecting me to the self service kiosk that doesn’t work! I have never had an issue shipping with a QR code at any other post office and this was extremely unnecessary.

Frequently Asked Questions About United States Postal Service