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Staples

4.2
(151 reviews)

Business Details

(415) 485-0507

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in San Rafael, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
655 Irwin Street Suite B, San Rafael, CA
94901, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM

Products & Services

1 list · 12 items

Base + Amazon Lockers/Amazon Returns/iPostal1

12 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

4.2
151 reviews
5 stars
100
4 stars
24
3 stars
6
2 stars
5
1 star
16
  • JJ
    Juanita Jackson-Douglas
    2 days ago
    2.0
    It was interesting did not have enough help.
  • EA
    Erick Aj502
    Jun 22, 2026
    1.0
    I went this morning, to print some papers everybody they just sitting there , and they just watching me, never going back in this place..
  • BM
    Becky Muradian
    Jun 12, 2026
    5.0
    I appreciate how kind and helpful Magno was. He answered my questions and was very personable. I just want to give a shout-out to him for his patience with me.
  • BE
    Betsy Ehrenberg
    Jun 5, 2026
    5.0
    Tony, the store manager, was extremely helpful and patient in my search for the right ink cartridge for my Canon printer. What a pleasure to shop in this location.
  • JD
    Jacob Drivas
    May 22, 2026
    2.0
    I’ve had a mailbox through iPostal at this Staples location since 2021, and unfortunately the experience has steadily declined over the years. At this point, the operation feels completely disorganized. I have never dealt with a business that struggles so much with internal communication and package management. My mail and packages are constantly misplaced within the building. During my last visit, some of my letters were scattered on the customer side of the copy and print counter, while a large pile of iPostal members’ mail was stacked in a corner. My own packages were spread across four different areas of the store. There have been multiple occasions where staff could not locate my packages, forcing me to return another day. At times, I’ve had to contact iPostal support directly to help track down items. I’ve also had pickup requests marked incorrectly, resulting in storage fees being charged for packages I had already collected. Not to mention the numerous times I've been given other iPostal customer's mail by mistake and had to make another trip to return them to the store. During my previous visit, I wasn’t even able to pick up my mail due to their system not working, despite staff literally having it in their hands, and I was told to come back another day. I ended up staying there past closing trying to sort everything out, while another employee spent the entire time searching the building for his own paycheck that management had apparently misplaced. When I arrived today, the store was closed because they had changed their weekday hours to 7 PM. However, the hours on Google Maps and their phone system has still not been updated. I understand that retail environments can be busy, but the lack of organization, communication, and basic operational management at this location has become incredibly frustrating. They’ve had five years to improve this process, and instead it has only continued to get worse.

Brand Certified Facts from Staples

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Certified July 05, 2026Yext Knowledge Graph
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