The UPS Store

Reviews

• AM

  Abdullah Mohamed

  Aug 12, 2026
  5.0
  Goldie was an amazing guy got me in and out very quickly and he’s very professional
• DJ

  Danielle Johnson

  Aug 4, 2026
  1.0
  The customer service is horrible. I purchased UPS branded tape for $10.99 and the tape is extremely cheap. I asked the associate if I could get a refund for the tape and he said no. I asked if I could speak to a Supervisor or Manager and he told me he was the manager. I asked for his name and he said “AK”. I asked for a full name and he wouldn’t provide it. The worst part was is that he saw how crappy the tape was, acknowledged it by using their tape from behind the counter, but still wouldn’t refund the tape. Again, HORRIBLE CUSTOMER SERVICE.
• JD

  J D

  Jul 6, 2026
  4.0
  They changed locations, but they were literally right across the parking lot from the previous location. The lone employee arrived right at the opening time, but no judgement here. It did take a minute to get the computers running, and there was a line even before they opened.
• RM

  Rebecca M

  Jul 3, 2026
  5.0
  The store is clean, neat, well organized, and has helpful employees. I love the new location which has been open for three month(next to Panda).
• BD

  B D

  May 21, 2026
  1.0
  highly recommend not coming here. The customer service was horrible. I came in for fingerprinting, and the manager was very rude and did a disgusting job. He made mistakes, and less than 24 hours later I came back and asked them to redo the fingerprints, but they refused unless I paid again. I have never seen a place handle customers like this before. I also spoke to his boss, expecting better customer service, but she acted the same way and only seemed interested in getting more money. Very unprofessional experience.

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