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USPS self-service kiosk
Brand Certified

United States Postal Service

2.9
(130 reviews)

Business Details

2200 Eastridge Loop, San Jose, CA
95122, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2200 Eastridge Loop to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2200 Eastridge Loop, San Jose, CA
95122, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.9
130 reviews
5 stars
49
4 stars
10
3 stars
10
2 stars
5
1 star
56
  • EE
    Evelyn
    1 day ago
    1.0
    I don’t recommend doing your passport in this location. Some lady who works there kept on telling me, “No, you don’t need your social security number.” When you clearly need to add it on the passport application. She also had the audacity to be irritated. Terrible customer service. The post office needs to hire people who KNOW what they’re doing in professional way. Do better.
  • HM
    Honey Mustaahd
    Sep 21, 2026
    5.0
    passport application submitted, processed, approved & received today! in just two weeks!! go harry 🤩
  • PI
    Preethi Indrajith
    Sep 19, 2026
    1.0
    Absolutely awful service. 😞 There was only one person working, and I spent almost 4 hours waiting. The location appeared severely understaffed, and the whole experience was extremely frustrating.
  • EM
    Enrique Michel
    Sep 10, 2026
    1.0
    Last Tuesday, my 16 year-old daughter went in to mail something. The self service label machine wasn't working, so when it was her turn at the counter she politely asked the older gentleman working there if he could print the label for her. Before she could even finish her question he cut her off and started screaming at her. When she asked why he was yelling at her over a simple question, he kept going with a terrible attitude and rushed her through. There's no excuse for a grown man to scream at a teenager who's just asking for help,that's literally what you're there for. Completely unacceptable. I'd expect better from any business, let alone a federal agency.
  • NT
    Ngoc Tran
    Aug 28, 2026
    5.0
    I had such a great experience with Harry at The UPS Store in Eastridge Mall while getting everything done for my passport. Harry is amazing! He was friendly, professional, attentive, and made the entire process so easy for me. This was my very first time getting a U.S. passport, so it was a meaningful and exciting moment. Harry acknowledged that and made the experience even more special. He took his time to walk me through each step and gave me clear, detailed instructions, so I knew exactly what to expect. The store was very busy when I was there, but I was impressed by how well Harry took care of everyone. Two older customers needed extra assistance, and he spent time making sure they understood everything while also assisting me and letting the other customers know he would be with them shortly. Even with so many people waiting, he remained calm, respectful, and welcoming to everyone. Having Harry assist me with my first U.S. passport made this milestone even more memorable. Thank you, Harry, for such wonderful service and for making my experience a great one. You made my day! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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