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USPS self-service kiosk
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United States Postal Service

2.8
(186 reviews)

Business Details

4285 Payne Ave, San Jose, CA
95117, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4285 Payne Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4285 Payne Ave, San Jose, CA
95117, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 27 items

Explore offerings from United States Postal Service on 4285 Payne Ave in San Jose, with popular services available at this location.

USPS Services

27 items

Services

APC
BIOIPPB
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.8
186 reviews
5 stars
66
4 stars
14
3 stars
10
2 stars
12
1 star
84
  • XG
    Xiaoyu Guo
    6 days ago
    5.0
    Wanda provided exceptional service when I visited this USPS location! I needed to mail some incredibly important visa documents that required a return tracking number. While another staff member briefly told me to just figure it out online by myself, Wanda stepped in with amazing patience and taught me exactly how to do it step-by-step. When I returned a second time to check on my package status, she was just as friendly, helpful, and patient as before. USPS needs more employees like her!
  • RV
    Robert Varich
    Jun 26, 2026
    5.0
    Line was not long at 3:30 on a Friday. 2 clerks working counter.
  • JE
    Juan Escamilla
    Jun 16, 2026
    1.0
    Customer service was seriously lacking. Lady at the counter was so rude giving orders rather than trying to be helpful.
  • YG
    Yolanda Garcia
    Jun 2, 2026
    5.0
    I sent out a package it was great experience. Service was fast and the customer service super awesome. Highly recommend!!
  • AJ
    Arun Jagatheesan
    May 28, 2026
    5.0
    I know most USPS are understaffed and still try to provide reasonable service. I was helped by John Rich over the email and phone for missing mail - he did all the research, fixed the problem and then called me back. The service was on par with customer service I would have gotten from Amazon - I want to say Costco also - but that might get me in trouble from high standard-expecting Costco customers like me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 28, 2026Yext Knowledge Graph
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