The UPS Store

Reviews

• LE

  Leonardo Espinoza

  Sep 28, 2026
  1.0
  DO NOT USE THIS STORE. This store doxxes customers. I was considering going to this store to drop off packages but decided to read the reviews. Looking at the reviews, the owners of the store WILL publish your address and phone numbers if you submit a review they don't like. See the images attached. Three years ago they doxxed a customer. In my pictures I blocked his info, but you can still find the original review online. I have submitted a complaint to UPS about this issue. It is unacceptable for a mail carrier to publish customer information online.
• DH

  Darrian Hall

  Sep 17, 2026
  5.0
  This want the gift card and I want everyone to know that ups is still #1 when I think about reliable.
• OO

  OTHMANE

  Sep 1, 2026
  1.0
  No helpful directions
• ML

  Mina Lee

  Aug 20, 2026
  1.0
  Absolutely horrible and humiliating experience. I came in simply to return a SHEIN order, and the female Asian employee helping me at the counter decided it was appropriate to make completely unsolicited comments about my body and clothing size. She commented on the size I was returning and told me I needed to get a 5XL instead. I was honestly shocked. I came to UPS to return a package not to have an employee comment on my weight, body, or what size clothing she thinks I should wear. What I’m returning and why I’m returning it is absolutely none of her business. This was incredibly rude, inappropriate, and unprofessional. Employees should know how to interact with customers without humiliating or body shaming them. Management seriously needs to address this because nobody should walk into a UPS Store for a simple return and leave feeling insulted about their appearance. I will not be returning to this location.
• CW

  Camelia Ward

  Jul 14, 2026
  5.0
  Very helpful staff, and well stocked store.

Frequently Asked Questions About The UPS Store