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Staples

4.0
(133 reviews)

Business Details

121 Bernal Road, San Jose, CA
95119, United States
(408) 361-0208
https://stores.staples.com/ca/san-jose/121-bernal-road

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in San Jose, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
121 Bernal Road, San Jose, CA
95119, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Products & Services

1 list · 11 items

Base + Amazon Returns/iPostal1

11 items

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

4.0
133 reviews
5 stars
79
4 stars
21
3 stars
10
2 stars
5
1 star
18
  • SB
    S Bendzick
    5 days ago
    2.0
    Walked in and bought $37 of pencils and paper. The teller ignored me when I said thank you and again when I asked if I was all.done. literally turned his back to talk to a female coworker. So I returned everything and am writing this as my sign of displeasure of having gone to that store.
  • LG
    L G
    Jul 1, 2026
    5.0
    Employees are very professional and polite. Amazon Returns are easy and quick. Store is very clean and seems well run.
  • GW
    Gary Winthorpe
    Jun 28, 2026
    3.0
    Leaving this review in hopes that prospective customers have a better understanding of the services offered and what to expect when shopping at this location. First and foremost; Staples print and marketing IS NOT capable of offering immediate, full-service production. The production window for ALL orders is 5 business hours, with the option to pay an express fee of 20% for within the hour, which is the fastest turnaround they can provide. Photo printing under the size of 12x18in IS NOT offered. Staples is not a photo center. Orders via email are NOT offered. UPS services are limited as Staples is not a full affiliate; QR code drop offs and comcast/at&t drop offs are NOT able to be accepted by Staples and must be dropped solely at a UPS owned and operated location. Amazon returns are the lowest level of priority for the front end associate as they DO NOT generate ANY revenue for the store whatsoever. Other reviewers complaining about slow Amazon, here's your reason. Amazon does not pay staples, especially not on a per-return basis. Labor hours for staff are strictly regulated and cut increasingly each week, hence other reviews regarding lack of staffing. To be clear; the location is staffed. Corporate simply refuses to staff it fully. Each staff member here is tasked with doing the jobs of 4 people by themselves. They do their damndest, so everyone please bear this all in mind before deciding to lose your cool with a 23 year old retail worker.
  • JB
    Jacquelyn Bogisich
    Jun 27, 2026
    5.0
    Autumn in printing services saved my life! I went in knowing what I wanted but unsure at the same time. She helped me work through it and everything turned out amazing! I've been back 3 times for similar projects, and have many more planned because of how great she is!
  • TY
    Tiana Young
    May 21, 2026
    1.0
    the staffing here is incredibly frustrating. they have 1 staff member doing amazon returns, register, balloons, etc during the day. there’s no reason i should be one of 3 customers waiting in line and my return taking 30 minutes. the lack of staffing has caused numerous errors, the latest being me dropping off my amazon package for return and they didn’t properly scan in my item resulting in me not being refunded by amazon.

Frequently Asked Questions About Staples

What types of services does Staples in San Jose, CA offer?

Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples on Bernal Road?

Staples is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.

Brand Certified Facts from Staples

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