United States Postal Service

Reviews

• AP

  Amanda Prewett

  Jun 24, 2026
  1.0
  Always a line. I regularly have to wait 5 minutes to even see a worker come out to assist. They are very understaffed. Blanca is extremely rude and aggressive. She rushes customers and blames the customers when the line gets long.
• JM

  Jordan Matthew

  May 11, 2026
  1.0
  Blanca was EXTREMELY unhelpful and sensitive. I was next in line an she let a lady that just came in cut it front of me. When it was finally my turn she made get at the back of a very long line just to take 1 sticker off my box. Same thing with April, there were no pens too write the address on the box. When i got back to the front of the line April have me a pen and sent me to the back of the line AGAIN to write down an address that took 5 seconds to write.
• PG

  Patsy Gredvig

  Apr 25, 2026
  5.0
  The staff is always helpful. And they don't take offense when I tell them I need it to go to the cheapest way possible.
• RR

  rgonz021

  Apr 24, 2026
  3.0
  I had trouble getting through by phone after receiving an email that my medication couldn’t be delivered, which was stressful since it’s time-sensitive. I called multiple times and wasn’t able to reach anyone initially, even after confirming I had the correct number with a different post office. Update: Kevin was very helpful once I got through! He was polite, professional, and resolved my issue quickly. I understand things can get busy, but having someone at least pick up and place callers on hold would make a big difference, especially for urgent situations like this.
• SB

  Samantha Blanchard

  Apr 16, 2026
  1.0
  As other reviewers have said here, Blanca is extremely rude and should not be working a customer service job. I’ve worked in customer service, and even on my worst days I never acted the way she does. The first time I interacted with her, she yelled across the room at me “shipping or picking up?” I said I was shipping, and she said “over here”. Her tone immediately put me off. She then commented on my tattoos and asked how much money I’ve spent on them. Kind of a weird question - but I answered and said “a lot”. Then in a very judgmental tone, she said “they’re expensive”. I laughed it off and then she said “I’m sorry, but they’re expensive” while shaking her head. She then took the package I was mailing and carelessly threw it behind her toward the mail slot/curtain. I went back to the post office today, hoping Blanca wouldn’t be the one to assist me (thankfully I was helped by another person who was very kind and efficient!). However, I saw her be rude yet again to the customer she was helping. The customer came up to the counter, set her documents down, and wasn’t even able to speak before Blanca said “Are you shipping? Picking up? Certified mail? What do you wanna do?” like she just wanted to get it over with. How she hasn’t been fired is beyond me. From what I can tell, there have been so many complaints about her for YEARS now. I feel so bad for the employees who have to work with her.

Frequently Asked Questions About United States Postal Service