FedEx Office Print & Ship Center

Reviews

• SD

  Sharece D

  May 7, 2026
  5.0
  I had to send an important urgent fax right away, and luckily there was a FedEx location right outside my apartment that was closing in 30 minutes. I quickly gathered everything and headed over. There was only one employee working at the time, and I later found out her name was Fong. Even though she was juggling multiple customers by herself, she remained calm, professional, patient, and kind the entire time. She first helped a customer shipping a large package, answered my quick question about faxing, then assisted another waiting customer before coming back to help guide me through using the fax machine. While I was sending my fax, another customer came in with a bad attitude and was clearly trying to frustrate her, but Fong handled the situation with incredible patience and professionalism. She never lost her composure, even while managing several customers and preparing to close for the night. I eventually spoke up and mentioned to the customer that she was helping multiple people on her own just minutes before closing. After that, the situation calmed down a bit. Once my fax was complete and the store had quieted down, I made sure to tell Fong how much I appreciated her patience and the way she handled everything. Excellent customer service is hard to find these days, and Fong truly deserves recognition for the kindness, professionalism, and grace she showed under pressure. FedEx is lucky to have her.
• SB

  Shailesh Beesam

  Feb 12, 2026
  5.0
  Excellent service
• LM

  Lily MR

  Dec 10, 2025
  5.0
  They are pretty kind and helped me to print something.
• VI

  V I

  Nov 29, 2025
  2.0
  I walked in to drop off a pre-labeled package. Seeing that it was not busy, empty aside from one employee, I went to the counter where right away she took me to the self serve and informed me that I could use it instead of going to the counter. She wasn’t rude in her approach, but I thought it was both rude and lazy when she simply could have just taken a few seconds to scan the package, hand me my receipt and wish me a good rest of my day. I make use of the kiosks when there is a line, it wasn’t at all necessary and actually kept me there longer because I had to humour her explaining the kiosk to me. Perhaps replacing humans with AI is not going to be as bad as it is anticipated to be, at the very least I will not have to deal with someone who is shamelessly not there to work.
• MM

  Michael M

  Jul 31, 2023
  1.0
  This location sucks the lady with the pink hair gave me attitude because I was upset when a package that was supposed to be delivered 3 days ago wasn't delivered because the driver lied about making an attempt 2 times and never left a door tag. I checked my ring camera and no one ever came to the door when they said they tried to deliver the package on both days that person is a liar and lazy. I made a compliant to the company I ordered from. Fed Ex used to be a good company but it's gone down hill in the last 7 yrs that's why I don't use them.

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