The UPS Store

Reviews

• AH

  Alexander Hast

  Aug 31, 2026
  5.0
  Great Location! Easy to get everything done fast. Excellent, helpful and knowledgeable Notary public!!!
• SS

  Sparrowfart

  Aug 31, 2026
  5.0
  Fast, kind , personable service!
• JM

  julie mercer

  Aug 31, 2026
  5.0
  He was very helpful patient knowlegible & kind
• LB

  Lisa Beth

  Aug 26, 2026
  5.0
  ⭐⭐⭐⭐⭐ EXTRAORDINARY SERVICE — EVERY SINGLE TIME! I simply cannot say enough wonderful things about the employees at the Peninsula Center E, Rolling Hills Estates UPS location. In a time when truly exceptional customer service can sometimes feel hard to find, this team continues to prove that it absolutely still exists. Every single time I walk through the door, I am greeted by employees who are professional, knowledgeable, patient, kind, and genuinely eager to help. No matter how busy they are—or how complicated my shipping needs may be—I never feel rushed, dismissed, or like I am inconveniencing anyone. What impresses me most is their willingness to go above and beyond. They don’t simply do what is required of them; they look for ways to help. They answer questions, offer solutions, accommodate customers whenever possible, and somehow manage to make even the busiest days run with professionalism and a smile. As someone who ships frequently, I can tell you that this level of service makes an enormous difference. These employees have earned my trust because I know that when I walk in with packages in my hands, I am in capable hands. And I want to emphasize that this praise is not directed toward just one employee. It is the entire team. There is clearly a culture of customer service at this location, and whoever is responsible for assembling and leading this staff should be incredibly proud of them. These are the employees who represent a company at its very best—the people customers remember, appreciate, and return because of. UPS is extremely fortunate to have this team representing its name. Their hard work, patience, professionalism, kindness, and extraordinary customer service do not go unnoticed. Thank you to each and every one of you for making every visit such a positive experience. You are truly appreciated—and you have absolutely 1000 % earned these five stars! ⭐⭐⭐⭐⭐
• TB

  Travis Brashears

  Aug 4, 2026
  5.0
  Just had the best experience- Art is the man. Been moving the last week with two kids and I’m fully exhausted. Art helped me, suggested fixes, and made me feel he was truly happy to help. Meant the world on a fay like today.

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