FedEx Office Print & Ship Center

Reviews

• BC

  Ben Caya

  4 days ago
  1.0
  I'm having rim and tires shipped from CA to WI. The person was going to drop them off at this location. I mentioned that the rims and tires wouldn't be boxed but packaged to the FedEx standard listed on their site the outlines the full process ending in shrink wrapping them. The woman told me that they do not accept shrink wrapped products. I asked if she meant her location or all FedEx locations. She said ALL locations. I mentioned that she was incorrect as on FedEx.com they literally have a step by step instruction on how to ship rims/tires that THEY call out using shrink wrap. That set her off and she told me that no locations would accept them, I was wrong and hung up. Attached is the photo showing she is wrong and I'm sure I'll get a call back soon apologizing ;) If corporate monitors this call was at 5:41p CT on 6/29. That woman needs to no longer be employed by FedEx...
• BC

  Ben Caya

  5 days ago
  1.0
  Extremely rude woman on the phone. Gave me information that 100% contradicts information on FedEx.com. The $20/hr employee must know better than corporate guidelines listed online…
• AS

  Ana Solorzano

  Jun 24, 2026
  2.0
  I came in today at around 4pm to buy mailing envelopes and print out something that I needed. The girl that helped me at the cash register name Jas was kinda rude. I had told her the kisok was broken and I needed a card to put money in so I can print something. I usually use the computers to access my email to print things out. I guess another way to print out documents is by emailing Fedex and getting a code to print something and then pay from there. Well anyway there was some kind of miscommunication because I had never done that before and she assumed I knew how to do that and said I would have to use cash with her but I can pay with card at the printer. In the beginning I didn’t quite understand her because I’m not familiar with the process. All I wanted to use was the damn computer to access my email and print from there . When she realized in the beginning that I misunderstood her she started talking slow like if I was stupid. She showed me the card with the Fedex email I would have to send my document to and then put the card away assuming I knew where to send the email and after she saw I didn’t know the email she asked me if I needed it. Her frustration was immediate and all in all it just seems like doesn’t handle stress well but you can honestly see it with her passive aggressive attitude. She wasn’t of help at all and just seemed really rushed and was talking about how busy she was. I used to always come to Fedex during college to print things out and I have never had this kind of experience and all the workers have been patient and nice. I tried to send the document to the email twice with my phone and was unable to, I knew if I had asked her it was not gonna he a pleasant experience so I left.
• AA

  Alfredo

  Jun 13, 2026
  5.0
  The staff and service at this location is top notch. We use FedEx Office Printing Services for our work account and we have been to many locations. The staff at this store gave us just enough help when the Self-Service got hung up, and we watched them help many customers just as well as they took care of us. THANK YOU
• JJ

  Jon J

  Jun 6, 2026
  1.0
  I am honestly so SICK of AI answering services, they have no clue and can not answer any questions you can't answer for your self by looking at a web site. I refuse to do business with any company that won't answer the damn nphone.

Frequently Asked Questions About FedEx Office Print & Ship Center