United States Postal Service

Reviews

• MK

  M. K.

  Jul 1, 2026
  1.0
  From May 20, before moving to my new apartment, I updated my address with all of my important and unimportant contacts, including the IHSS, and I was already receiving mail at my new address. On June 1, I submitted an official Change of Address request with USPS as a final step to make sure any remaining mail would be forwarded. Instead, I stopped receiving all mail for an entire month. During June, I visited the Winnetka, Porter Ranch, and Reseda/Northridge post offices several times. I left notes for the mail carriers at both my old and new addresses. One of them called me and told me to call 1-800-ASK-USPS, but I could only access an automated system. Nevertheless, I submitted two online service requests on different days, but nothing was resolved. Today is July 1, and I still have not received my last three IHSS paychecks because my mail was never delivered. After weeks of getting no answers, I went back to the Winnetka Post Office and asked them to cancel my Change of Address request. Today, I called the Porter Ranch Post Office one final time. I was told that my mail carrier had already returned all my mail to the senders and that otherwise they would have delivered it. I find this explanation very very difficult to believe, because even my other family member, who did not cancel their change of address, has not received any mail within the last 4 weeks. My mail was never delivered or located, and no one informed me where I could pick it up. They only sympathized with me. Yet, to finalize the issue, I was then told that it had already been returned to the senders.
• KF

  Konstantin Fedorov

  Jun 16, 2026
  5.0
  I don’t understand why you all people not happy with this place. I just shipped 6 Extra Large 📦 boxes. I came in, I walk through 7 people in line, and ask how to ship boxes because I need dolly or palette). The woman at cashier, very gently ask me in advance what I need, I explained, she ask for other stuff to help me, and provide big cart 🛒. Elvis has left the building in 5 minutes. Amazing team work. Thank you! I understand life is tough in LA, but this people work more harder than you can imagine, all boxes heavy, 2-3-5 light boxes and they become heavy. It’s like gym every day, and after all they should sit at cashier with a smile to customers. Keep in mind this sometimes! And appreciate people work. Thanks you again! USPS, made my day!
• JQ

  Jimena Quintero

  Apr 28, 2026
  1.0
  Pésimo servicio llevo 4 meses sin recibir mi correspondencia e ido a reportar el problema más de 6 veces y el supervisor simplemente se niega a responder. Ojalá existiera 0 estrellas para no poner ninguna abril 2026
• DB

  Denise Blasor

  Mar 26, 2026
  4.0
  Good service
• IA

  iyobosa aiguokhian

  Mar 16, 2026
  1.0
  Slowest service I’ve received in my entire life

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