United States Postal Service

Reviews

• IL

  Italia Lima

  2 days ago
  1.0
  the absolute worst post office. Full of excuses, always short staffed, they don’t even have stamps most of the time. Ridiculous
• TF

  Tommaso Fanelli

  Aug 13, 2026
  5.0
  1st visit 7/23/2026: Pamela was absolutely wonderful—kind, gentle, radiant, positive, and genuinely attentive to every customer she helped. She welcomed everyone with a warm smile and showed sincere care and friendly interest in me. She even went above and beyond her regular duties to help me find the new Barbie stamps, which I truly appreciated. During our brief conversation, I learned that she had started much earlier than her usual shift that morning and would be working until 4:00 p.m. Despite such a long day—and undoubtedly being tired—she continued smiling, making friendly conversation, and treating everyone with patience and kindness. Pamela truly set the tone for the entire post office. Everyone seemed calmer and noticeably happier because of her positive energy. Unfortunately, visits to the post office can sometimes feel rushed, impersonal, or dismissive, but Pamela created the complete opposite experience. She made the environment feel welcoming, relaxed, cheerful, and caring. She is a wonderful representative of USPS and deserves to be recognized for her exceptional customer service. Five stars without hesitation!⭐️⭐️⭐️⭐️⭐️ Second visit 8/13/2026: Another 5-star experience thanks to Pamela! I stopped by the Post Office again this morning, and there she was: genuinely smiling and treating each customer with kindness, patience, sincere interest, and care. What really stands out about Pamela is her ability to make an ordinary trip to the Post Office feel genuinely pleasant. Something that would normally be just another boring errand becomes a cheerful and positive experience because of the atmosphere she creates. Her warmth doesn’t feel forced or simply part of the job; you can tell that she genuinely cares about the people she is helping. Watching her interact with each customer this morning made that very clear. Employees like Pamela make a real difference. She is truly an asset to USPS in RSM and absolutely deserves another 5 stars! ⭐️⭐️⭐️⭐️⭐️
• HJ

  hamid jafari

  Jul 19, 2026
  1.0
  Worst passport office experience I’ve ever had. The woman helping customers was unbelievably rude, angry, and unprofessional. She treated people with no respect and made a simple process miserable. I have no idea why someone with this attitude is working in customer service.
• ST

  Sylvia Tafur

  Jul 11, 2026
  1.0
  The lady of the passport had horrible attitude and when we were signing the paperwork she threw the pen at us when handing it and I even felt discriminated for being Latina
• JA

  Jolie Ayyad

  Jun 23, 2026
  1.0
  i truly don’t think i’ve ever met ruder staff anywhere i don’t understand how it’s so difficult to assist someone through a return

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