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USPS self-service kiosk
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United States Postal Service

3.4
(29 reviews)

Business Details

16956 Via De Santa Fe, Rancho Santa Fe, CA
92091, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16956 Via De Santa Fe to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16956 Via De Santa Fe, Rancho Santa Fe, CA
92091, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 30 items

Explore offerings from United States Postal Service on 16956 Via De Santa Fe in Rancho Santa Fe, with popular services available at this location.

USPS Services

30 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

3.4
29 reviews
5 stars
14
4 stars
2
3 stars
2
2 stars
4
1 star
7
  • LL
    L. León
    Mar 30, 2026
    5.0
    I had completed issues with P.O. Boxes and Trinh was Amazing. She was very helpful and made sure everything was updated and processed properly through their systems. She made a complicated issue uncomplicated! Thank You Trinh!
  • RF
    Ryan Faison
    May 31, 2024
    5.0
    I come in here at least once a week and have been for years. I’ve never had anything but kind and efficient customer service. It baffles me why the ratings for this location are mixed.
  • DB
    Diane Byron
    Dec 13, 2012
    2.0
    I went in for a passport appointment to renew my children's passport. You have to have both parents come in and the children be present. I was using an expedite service and all that was needed was for this agent to confirm my children where who they said they were and we were the parents. I had to take off of work and get my children out of school to get all of us there at the 3:00 appt. Immediately when i started speaking he wouldn't let me speak and was obvious he didn't want to be helpful in the least. He told me I needed all of this information to go in the package, I told him no all that he needed to do was to verify their identities. He insisted I needed an itinerary and the authorization form from the expedite agency to be in the package. Since everyone was there I asked that he confirm identities and I would come back the next day with these documents. He refused, he was rude and obviously could care less about customer service. He told "go ahead file a complaint and they will tell Jerry you handled this perfectly". This is the problem with postal service workers they are in a union and know they can't get fired. It is no wonder they are losing billions and contributing to our budget crisis. I have confirmed he is wrong and was not following the process for being an authorizing agent, but again I now have the issue of having to gather all my family again and trying to get this handled to be able to ship off thru an expediter to get my children's documents in 5 calendar days.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 16, 2026Yext Knowledge Graph
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