The UPS Store

Reviews

• LL

  LLDDPP

  Jun 30, 2026
  5.0
  Wow Chris and Laylah are the best and went above and beyond! Had to get packages out before leaving town and Chris was super calm, smooth, and gracious in the whole process of fixing my problem of wrong labels for multiple shipments. I was totally stressed about missing the deadline but Chris saved the day!!! Thanks again for all you did!
• ST

  Shelley Tinoco

  Jun 30, 2026
  5.0
  The employees are friendly, greeting you as you enter the store with their heads up, to make eye contact with you, not robotic or monotone. They are also informative and efficient in answering questions and processing my shipments.
• BB

  Bean

  Jun 29, 2026
  5.0
  Brittany was amazing. Super positive, helped me figure out how to send the label to the store email, printed and put it on my box when I forgot to do it. she was also very patient when the store was hectic. I appreciate her service! ⭐️⭐️⭐️⭐️⭐️
• MT

  Miriam Trimmer

  Jun 8, 2026
  5.0
  Ashley saved me a ton of money in shipping this (fast over to Missouri no later than Thursday night). and Anthony was so awesome again helping me by packing up all my items for another Comfort Care box for a precious family who is grieving their Mom and Grandma and Great Grandma . Anthony helped back in April 2026 when I shipped my first Comfort Care box of goodies to my late Husband family who was grieving their loss of Son ,Brother and Uncle and Great uncle . Which went over beautiful the family absoutely loved all the goodies Included in their box . I won’t trust anyone else with any of shipping but this particular UPS store on the corner of 4 th street and Milliken in Rancho Cucamonga . Their service is outstanding they go over and beyond 5 star it’s more like 10 Stars!!! Very Blessed Faithful Customer Mimi Trimmer
• JL

  jessica lujan

  Jun 6, 2026
  5.0
  I had an exceptional experience at UPS thanks to Anthony, who went above and beyond to help me with a last-minute graduation project. I needed graduation head photo signs completed in just one day, but Anthony explained that the normal turnaround time was 3–5 days because they are usually produced by a sister company. Instead of simply telling me it couldn't be done, he immediately started looking for a solution. He offered to laminate the photos so I could have them the same day. When I mentioned I would add cardboard backing myself to make them sturdier, he offered to find materials and do it for me. Later, he even called to confirm the size I wanted and made sure everything was exactly how I envisioned it. When I arrived to pick them up, I was genuinely amazed. Not only were the photos laminated, but Anthony had carefully mounted and trimmed them, creating a finished product that looked professional, sturdy, and far better than I expected—especially given the tight timeline. Anthony's attention to detail, creativity, and willingness to go the extra mile turned a stressful situation into a wonderful experience. Customer service like this is rare, and his efforts helped make my graduate's special day even more memorable. Thank you, Anthony, for your outstanding work and dedication. UPS is fortunate to have an employee like you!

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