The UPS Store

Reviews

• GV

  Gene Voskoboynik

  Sep 24, 2026
  5.0
  Very nice, friendly and professional service at this UPS store. Even at times when there is a long line, the people who work at that store operate very quickly and efficiently and move that line quickly. They have helped me on a number of occasions to bring in big boxes for shipment (from my car) and they work with you to efficiently secure each package so it is packed to ship in the best way possible.
• WM

  Wendy Minovitz

  Sep 8, 2026
  5.0
  The employees here are as nice and helpful as can be!
• WW

  Wes

  Aug 12, 2026
  2.0
  I'm sure staff was trying to be helpful, but I called in trying to get a package sent here to be rerouted to my correct address out of state and was told that I could just have the package returned to sender and then I'd be able to call UPS corporate in the evening and have it rerouted. That's not actually how it works. Apparently once you RTS only the sender can make changes. So I just spent half an hour playing phone tag only to be told I can't actually do what they told me to do. Honest mistake of course, but UPS corporate is a hellscape of bad service and I do rely on local branches to help navigate it. Just letting me know that there's no way for me as the receiver to do anything but give up and RTS would've at least saved me a couple slogs through the UPS phone tree. I gave 2 stars because employees are probably as baffled as I am by this nonsense. But I'd need to run a Kickstarter to gather enough negative stars for a UPS corporate review.
• RJ

  Robert Behm Jr

  Jun 5, 2026
  5.0
  Staff is always friendly and helpful when dropping off or shipping packages. Always good parking. Thank you
• AS

  Andrew Sutvaj

  Apr 20, 2026
  5.0
  I have generally had positive experiences with The UPS Store; however, during my recent visit, the wait time was quite long. Additionally, the self-service return kiosk was out of order, which made returning my Amazon package difficult. I would appreciate it if you could ensure that the self-service kiosks remain functional and available for customers to use

Frequently Asked Questions About The UPS Store