The UPS Store

Reviews

• DO

  Denene Owens

  5 days ago
  1.0
  Poor customer service, wasn't helpful at all not even a little bit, she was rude very short with her answer after I was asking her questions, I feel she needs more training on customer service especially work in the front of the store.. Have a lot more to say with the little time I was in the store, just was very rude after giving my receipt to me, put in my hand and walked away so fast I could even say thank you..
• CT

  c. t.

  Sep 12, 2026
  3.0
  Male employee could be a little more friendly.
• KS

  Kimberly Tran 'student'

  Aug 19, 2026
  5.0
  Natalie was EXTREMELY helpful and went above and beyond. I was very satisfied with the service I received
• TB

  Tiffany B

  Aug 11, 2026
  1.0
  Went this morning to try snd get court documents printed that I emailed in last night. Supposed to open at 8:30am and there was a line of 4 people outside and 3 more in their cars. It was 9am and it was closed, lights off, and the bars down inside and door locked. Tried calling but it rings once and goes to automated info for UPS
• CR

  Co Ro

  Jun 27, 2026
  5.0
  For a professional and reliable package shipping experience olde downtown Pomona UPS has efficient and expert knowledgeable staff who take care of checking in packages, sealing and shipping quickly. They are patient when addressing related questions with their customers and work quickly. They have shipping supplies, copy machines, their printers print ship labels or copy documents quickly. Plenty of parking in the lot hidden off the main street intersection and treat yourself next door to El Chato Peruvian restaurant. Thanks UPS olde downtown Pomona.

Frequently Asked Questions About The UPS Store