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The UPS Store

3.4
(143 reviews)

Business Details

4847 Hopyard Rd, Pleasanton, CA
94588, United States
(925) 416-1156
https://locations.theupsstore.com/ca/pleasanton/4847-hopyard-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1561 in Pleasanton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hopyard @ Stoneridge Next To Chilli's Restaurant.

Details

  • DeliveryNot available

Location

The UPS Store
4847 Hopyard Rd, Pleasanton, CA
94588, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:30 AM - 6:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.4
143 reviews
5 stars
80
4 stars
5
3 stars
0
2 stars
6
1 star
52
  • SA
    Satya Ankem
    May 12, 2026
    1.0
    I visited this UPS Store around 4:20 PM for copy and notary services. The store was busy, and we waited nearly 30 minutes for copies, which was understandable given the crowd. My experience with the notary service was disappointing. The employee assisting us, Erick H, was rude and unprofessional in his communication. Although there still appeared to be enough time remaining for notary services, our request was declined. I understand that employees may be busy or have scheduling limitations, but customer service should still be handled respectfully and professionally. I hope management looks into improving the customer experience at this location.
  • AT
    Anand Tripathi
    Mar 29, 2026
    1.0
    Unfriendly and unhelpful staff
  • GX
    Grace Xu
    Mar 6, 2026
    5.0
    I’d give the UPS Store on Hopyard 5 stars. The young guy working there is quick, efficient, and very friendly. Compared to the older guy at the Santa Rita location and the lady at the Pimlico location, the difference in customer service is night and day. Those two really have some of the worst attitudes I’ve seen in Pleasanton.
  • JW
    JUAN W
    Feb 24, 2026
    1.0
    The return box needs a little bit of tape, and they charge $5 for the tape. Don't come here.
  • AV
    anirudh vohra
    Feb 16, 2026
    2.0
    They charge you $5 for taping! Even if you have boxes. They don’t care, they will charge you $5 irrespective of your return type

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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