United States Postal Service - Closed

Reviews

• DR

  David Rosenthal

  Apr 6, 2020
  5.0
  Vincent has always given me and my Mother great service. My favorite post office! Being a polite and patient customer is well worth the effort.
• TD

  Tammie Delisle

  Aug 19, 2019
  5.0
  This sweet little post office is taken care of by one man who is genuine and helpful. I’m glad we have a little post office in Shell Beach for charm and convenience.
• KC

  Kate Capela

  Mar 29, 2018
  1.0
  My husband and I both have given this location multiple tries. The gentleman that works there is an absolute displeasure. Every single time he is rude, disrespectful and appears to be unwilling to be civil or helpful in any way. While I understand he cannot be at the counter all the time, he has no way of you politely letting him know you are there and need services outside of a PO box stop. I would rather drive into Pismo and go to the main location and they are barely better. You would think in this very small location the job would be pretty good. I never encounter our residents being anywhere near his level of rude.
• GK

  Gypsy Kayser

  Nov 18, 2014
  1.0
  November 7, 2014 I had an awful experience at the Pismo Beach Post Office when I took in a package which had a pre-paid label on it. The clerk scanned my package and indicated our transaction was complete. I asked her for the Sales Receipt which includes tracking information. The Postal clerk said, "We don't do that." When I asked why Pismo Beach P.O. does not offer that service that all other U.S. Postal Service offices do, she obviously became annoyed and just kept repeating that "we don't do that." Later I called to let the Postmaster know of this opportunity for improvement. The supervisor who answered the phone, Loni, said he was busy and that she could help me. I told her what happened and she then said, as if lecturing a child, that carriers do not have the capability to issue a Sales Receipt. I repeated that I was calling about my visit to the P.O that same day. She obviously was not really listening to me. If the two female employees I dealt with are the norm at the Pismo P.O., there is a big problem there. Fortunately there are other Post Offices in the area. Too bad the P.O. does not have quality measures in place to follow-up on customer dissatisfaction.

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