Brand Certified
DHL Express Service Point
3.7(436 reviews)
Certified by DHL Express Service Point • Jun 28, 2026
Business Details
1651 S Carlos Ave, Ontario, CA
91761, United States
Certified by DHL Express Service Point • Jun 28, 2026
(800) 225-5345
Certified by DHL Express Service Point • Jun 28, 2026
https://locations.us.express.dhl.com/ca/ontario/1651-s-carlos-ave
Certified by DHL Express Service Point • Jun 28, 2026
About
Certified by DHL Express Service Point • Jun 28, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Ontario in Ontario offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by DHL Express Service Point • Jun 28, 2026
Hours
Certified by DHL Express Service Point • Jun 28, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 6:00 PM
Products & Services
1 list · 5 items
Explore offerings from DHL Express Service Point on 1651 S Carlos Ave in Ontario, with popular shipping services available at this location.
Reviews
3.7
436 reviews
5 stars
271
4 stars
25
3 stars
8
2 stars5
1 star
127
- PBPrince Bajwa4 days ago5.0"The team here is incredibly helpful and friendly.
- RARanjit AujlaJun 24, 20265.0There are very good facilities here for sending goods abroad. The girl who works here Cecilia helped me a lot. I am very grateful to her.thank you so much Cecilia 🙏
- BQBaby QueJun 18, 20265.0Horrible customer service ordered a pair of shoes and they said they couldn’t deliver but I was there the entire day horrible horrible experience
- RHRamon HernandezJun 18, 20265.0LA SEÑORITA CECILIA. ES MUY AMABLE. Y MUY BUEN ACTITUD PROFESIONAL. ME GUSTA SU ATTENSION AL CLIENTE GRACIAS
- SKSean KhanMay 26, 20261.0Tracking Number: JD014600012616401387 Shipment Number: 6029767785 I am giving this location one star due to an extremely disappointing experience with a time-sensitive DHL Express shipment and poor customer service handling. My shipment contained Eid clothes that were guaranteed for delivery on May 26 before 9 PM. DHL’s own tracking system showed the package arrived at the Ontario, CA delivery facility at approximately 9:21 AM on the guaranteed delivery date. Shortly afterward, the shipment was placed “on hold,” and delivery was missed. What made the experience worse was the customer support interaction. Instead of providing a clear explanation, the representative repeatedly redirected blame to the sender and kept repeating refund policy rather than addressing the actual issue and timeline shown in DHL’s own tracking system. When I requested escalation and management contact information to formally document the service failure, the conversation felt dismissive and was ultimately disconnected without proper resolution. I understand delays can happen, but transparency, accountability, and professionalism matter — especially for time-sensitive shipments tied to important occasions. This experience did not reflect the level of service expected from DHL Express.
Frequently Asked Questions About DHL Express Service Point
What are the operating hours of the DHL Express Service Point in Ontario?
The DHL Express Service Point in Ontario is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What shipping services does the DHL Express Service Point offer?
They offer international shipping services, next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size.
Does the DHL Express Service Point provide delivery services?
Yes, the DHL Express Service Point offers delivery services as part of their pickup and delivery options.
Where is the DHL Express Service Point located?
It is located at 1651 S Carlos Ave, Ontario, CA 91761, United States.
What payment options are accepted at the DHL Express Service Point?
The DHL Express Service Point accepts American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair access at the DHL Express Service Point?
Yes, the location has a wheelchair accessible entrance.
How can customers find more information or receive support from DHL Express in Ontario?
Customers can visit their website at https://locations.us.express.dhl.com/ca/ontario/1651-s-carlos-ave or contact their local phone at +1 909-605-2028.
Which nearby shopping location can customers visit near the DHL Express Service Point?
Customers can visit Yaheetech, a shopping establishment located near the DHL Express Service Point in Ontario.
What arts and entertainment options are close to the DHL Express Service Point?
Artfox, an electronics and arts & entertainment store, is located near the DHL Express Service Point, offering customers additional shopping options.
Can customers combine their visit to DHL with a stop at a gift shop nearby?
Yes, Ultimate Pastime Sports Collectibles, a gift shop and sporting goods store, is nearby and can be visited before or after shipping packages at DHL Express Service Point.
Brand Certified Facts from DHL Express Service Point
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Certified June 28, 2026Yext Knowledge Graph
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