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USPS self-service kiosk
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United States Postal Service

3.1
(98 reviews)

Business Details

490 Lake Park Ave, Oakland, CA
94610, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 490 Lake Park Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
490 Lake Park Ave, Oakland, CA
94610, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

3.1
98 reviews
5 stars
40
4 stars
9
3 stars
8
2 stars
6
1 star
35
  • EE
    Erica
    Sep 4, 2026
    5.0
    The woman working when I went in was so kind and recommended the place next door to print labels
  • SW
    Stephanie Wong
    Aug 22, 2026
    1.0
    Terrible customer service. Walked in at about 11am on a Saturday. Noticed there was a sign outside that said “On break until ___ AM”. I was confused and saw a few people inside waiting so I decided to try entering. Upon entering, an Asian male attendant immediately stopped his work and told me “There’s a sign outside” passive aggressively and repeated it 5 times as if I hadn’t noticed it. He even made it a point to step outside to show me the sign as I was already exiting the facility 😂. Unnecessarily and extremely rude and unacceptable customer service. If you are going to post a sign at normal business operating hours, don’t leave some ambiguous time. Will not be returning to this USPS and do not recommend anyone else to come.
  • ST
    Shannon Tevenan
    Aug 8, 2026
    1.0
    Find another post office if you can. Often extremely busy with staff who have no sense of urgency. Also often closed for “lunch breaks.” Today they were closed until 1:15pm for lunch, despite only being open until 2:00pm. Make that make sense.
  • SJ
    Steven Duvall Jr
    Aug 6, 2026
    1.0
    I had a package dropped off here on Aug 3 , today is Aug 6 and tracking still hasn’t updated it still says awaiting item ! I’ve been calling this Post Office for 3 days and no one will answer the phone at all! Ever! SMH terrible!
  • MD
    Matthew Diaz
    Jul 14, 2026
    3.0
    Most reviews talk about how busy this location is, but I was lucky enough to stop in just after the lunch hour when it was nearly empty. The space is well organized and easy to navigate, and the clerk was fine and to the point but not overly engaged with his work. I sent an international letter, but there were no questions about options or potentially desired services, honestly a bit lackluster in the customer service department. Several of the forms were out of stock on the desk provided to customers for mailing, but there were ample envelopes and other mailing supplies.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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