FedEx Office Print & Ship Center

Reviews

• NK

  Nancy K

  May 6, 2026
  5.0
  I utilized their service to spiral bond a book. They always do a great job. I certainly will be back.
• MN

  Mariam Nadi

  Feb 12, 2026
  1.0
  Paid for next day delivery and they didn’t deliver.
• XK

  xv Kayla

  May 7, 2025
  1.0
  Actually the worst fedex experience ever. Not only did the mean and scowling manager lady say no to helping me out without charging a crazy fee (like 4 dollars for cutting the edge for me) she actually called to report another fedex location when i told her that they've always done it for me. Must be pretty sad to report people for being kind. No wonder this fedex has one of the worst ratings. I never leave bad reviews but this place really altered my mood for the day and is the opposite of any fedex experience i have ever had before
• DC

  David Chang

  Jan 13, 2025
  1.0
  NO ACCOUNTABILITY. I spent $126 on a Friday to ship a small package overnight to Chicago, including an extra fee for Saturday delivery. I was offered a $12 option to have it delivered by Tuesday, but my family member needed this urgently, so I went ahead and paid the $126. I checked the delivery status in my app just after sending it so I could send a link to the recipient...and it already showed it was going to be delivered late, on Monday. So I called customer service immediately and they assured me the status was wrong, it's going to be delivered Saturday. Sure enough, the package was delivered 2 days late arriving on Monday. So I went back to the store hoping to get 1) an explanation and 2) some sort of refund/compensation for delivering it 48 hours late. The store assistant manager said sorry can't help you. Didn't even look up the tracking number, just suggested it was weather issues. They then suggested I call customer service. Which I did, who then said sorry can't help you, go to the website and file a claim. Which I did, and it doesn't give you any option for filing a claim for a late delivery. I chose the option for package not delivered, but when I entered the tracking number, it just sends me to the order status (which shows the late delivery). i.e. Fedex has no intention of helping customers with late deliveries, in fact they've institutionalized avoiding the conversation.
• JB

  J. Bing

  Dec 4, 2023
  5.0
  Been coming here for 5 years and using everything from shipping to print and marketing service. FedEx is a breeze, and a breath of fresh air compared to the Post Office or even Staples. I have dealt with Scott, Maria, and Liz. They were all great to deal with and a fantastic help.

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