The UPS Store

Reviews

• PP

  paula

  2 days ago
  5.0
  I had a great experience. Customer service was excellent! Allyssa was very nice and professional, she helped me out a lot!
• PC

  Precious F. Castillo

  May 5, 2026
  1.0
  Came in to print some papers. The service was so slow for them to figure out there was no paper in their printer. Took 15-20 minutes during my visit at this location to print out 6 pieces of paper. My husband later came to send out a fax. He was helped, and asked to wait for confirmation. He came in at 2:14pm and then was told at 2:32pm that the form didnt go through. The worker failed to check on the fax machine and communicate with my husband that it didnt go through. Another customer asked if my husband wanted to go next (hence he was waiting for so long!) and that is the only reason the worker had finally checked on his fax order. The workers at this location are all very young and have no sense of urgency and don't care if they waste your time whatsoever. Don't come to this UPS if you value your time.
• AG

  Anai Gray

  Apr 27, 2026
  5.0
  Perfect customer service helped me wrapped my packaging super good 😊
• RD

  Rolando Dugena

  Apr 16, 2026
  5.0
  Alyssa , one of your associates a filipina, works beyond expectations of every customers , for me Alyssa should mandatorily, be given commendation and speed promotions , she absolutely deserves it, thank you Allysa, from now on I will do all business and transactions, on this USPS STORE IN 1240 E PLAZA BLVD STE 604, NATIONAL CITY CA 91950, AGAIN ALYSSA GOD BLESS YOU AND YOUR FAMILY
• HP

  Henry Perez

  Apr 11, 2026
  5.0
  I came into this UPS Store with what felt like a mountain of Amazon returns and some important documents I needed notarized during a pretty personal time in my life. Honestly, I was expecting it to be stressful, but Jem, the manager, completely changed that experience. She handled all of my returns quickly and efficiently, keeping everything organized and making sure nothing was missed. On top of that, she helped me through the notarization process with so much patience and professionalism. It wasn’t just about getting things done — she was kind, respectful, and understanding in a way that really stood out. You can tell Jem truly cares about the people she helps. She made a tough day a lot easier, and I’m really grateful for that. If you need anything done right (and with genuine care), this is the place to go. 👍

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