Brand Certified
The UPS Store
3.9(48 reviews)
Certified by The UPS Store • Jun 28, 2026
Business Details
4225 Solano Ave, Napa, CA
94558, United States
Certified by The UPS Store • Jun 28, 2026
(707) 258-2454
Certified by The UPS Store • Jun 28, 2026
https://locations.theupsstore.com/ca/napa/4225-solano-ave
Certified by The UPS Store • Jun 28, 2026
About
Certified by The UPS Store • Jun 28, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3940 in Napa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Corner Of Highway 29 And Wine Country Avenue.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Jun 28, 2026
Hours
Certified by The UPS Store • Jun 28, 2026
Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
7/3/2026Closed
7/4/20269:00 AM - 5:00 PM
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Products & Services
2 lists · 75 items
Explore offerings from The UPS Store on 4225 Solano Ave in Napa, with popular printing products, printing services, mailbox services, and small business services available at this location.
Reviews
3.9
48 reviews
5 stars
33
4 stars
1
3 stars0
2 stars
2
1 star
12
- JPJose PerezMay 15, 20261.0Poor costumer service! I will not return.
- CSC SApr 8, 20261.0I had a very disappointing experience at this UPS Store location and feel it needs to be addressed. I brought in a small framed photo (under 10 lbs) to ship from Napa to Chicago and was charged $344 total, including $242 for shipping alone. At no point was I informed that the box size would significantly increase the cost due to dimensional weight, nor was I offered any lower-cost alternatives. There was a complete lack of transparency, and I was not given the opportunity to make an informed decision. Ashley, who assisted me, was also rude and unhelpful throughout the process, which only added to the frustration. To make matters worse, I shipped the package on April 2nd and still have not received it, despite paying a premium for the service. The first delivery attempt was also missed, even though it was going to a doorman building that routinely accepts packages. I understand that shipping costs can vary, but this experience felt excessive and poorly handled. At a minimum, I would expect clearer communication, reasonable pricing transparency, and a basic level of customer service. I would appreciate this being reviewed by store management or corporate, as the pricing, service, and overall experience did not meet reasonable expectations.
- LVLogan VasquezMar 24, 20265.0I have used the store often. Great service. Thanks for answering our questions, Kathy!
- RORobert OakesFeb 13, 20261.0Very poor customer service on the managers part. Ashley refused to tape an envelope and small box I had with my returns. Really? It’s just tape. She said they will tape one package for a customer, but not multiple packages. Told me to buy a $5.00 roll of tape from them if I needed tape. Where is kindness and consideration in customer service here? Just because you can, it doesn’t mean you should.
- MBMelody BaughmanApr 15, 20245.0Very friendly and helpful.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Napa offer?
The UPS Store #3940 in Napa offers packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #3940 located?
It is located at 4225 Solano Ave, Napa, CA 94558, at the corner of Highway 29 and Wine Country Avenue.
What are the business hours for The UPS Store in Napa?
Monday to Friday, 8:30 AM to 6:30 PM; Saturday, 9:00 AM to 5:00 PM; closed on Sundays and certain holidays.
Is The UPS Store Napa open on major holidays?
The store follows special holiday hours: it is closed on November 27, December 25 and 31, January 1, and January 19; open regular hours on November 11 and 28.
What payment methods are accepted at The UPS Store #3940?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Napa?
You can call them at +1 707-258-2454 or email store3940@theupsstore.com.
Does The UPS Store offer special discounts or coupons?
Yes, customers can save big by using special offers and coupons available on their website.
Which nearby transportation options are available to reach The UPS Store?
Preferred Limo and Crown Limos offer limo and shuttle services nearby, making it easy to access The UPS Store in Napa.
Are there wineries near The UPS Store in Napa for visitors to explore?
Yes, nearby wineries include Emery Estate Winery, Levendi Winery, Jamieson Ranch Vineyards, Napa Wine Valley, and Oaktree Vineyard for wine enthusiasts visiting the area.
What local amenities are close to The UPS Store that customers might want to visit?
Customers can find services like Ranch Market grocery store, Il Posto Trattoria Italian restaurant, and Napa Valley Head Spa nearby, perfect for errands or relaxation before or after a visit.
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