Brand Certified
United States Postal Service
2.6(418 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
211 Hope St, Mountain View, CA
94041, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 211 Hope St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 32 items
Reviews
2.6
418 reviews
5 stars
127
4 stars
35
3 stars
26
2 stars
24
1 star
206
- KSKarnail SinghJun 22, 20265.0For service
- JRJames RichardsonJun 19, 20265.0Great environment, positive vibes.
- SLShrenik LadJun 1, 20261.0If you want to experience the absolute pinnacle of atrocious customer service, look no further than this Hope Street USPS location. During a recent visit, I simply asked a staff member (a middle-aged, bald man) to confirm if I had placed my prepaid packages in the correct drop-off area. Instead of a standard professional response, he exhibited unprovoked hostility. His face turned visibly red with anger, and he glared at me in dead silence for several uncomfortable seconds, looking as though he was on the verge of a physical outburst. When he finally spoke, he aggressively snapped, “What would you do if I didn’t answer your question?" It is completely unacceptable that a publicly appointed USPS employee can display such blatant, passive-aggressive hostility toward a customer asking a basic operational question. This level of unhinged behavior should result in immediate disciplinary action. Local management and the Postmaster need to review the conduct of their staff immediately. Employees who actively antagonize the public and face zero consequences do not belong in customer-facing roles. Frankly, an automated robotic kiosk would be infinitely more helpful, efficient, and respectful than the current staff.
- RARafaela AceroJun 1, 20262.0This has been the worst post office I’ve ever been to by far. The service attitude, the pace of service, and the way they treat your packages. I had just paid to ship my boxes and the person who helped me THREW them already behind the counter. You’re better off trying the one in Palo Alto.
- HRHassan RiazMay 30, 20261.0Showed up and waiting 10 min in line only for them to say their machine is down and can only accept cash or cheque... really?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 211 Hope St, Mountain View?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a US passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Make sure to complete and print your passport application form beforehand.
Do I need an appointment to use passport services at this location?
Yes, most passport services require an appointment scheduled via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS branch?
Monday through Friday, 8:30 AM to 5:00 PM, and Saturdays from 9:00 AM to 2:00 PM. The location is closed on Sundays.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can rent a PO Box either online or in person by bringing two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start the process online.
Is 24/7 access available for PO Boxes at this USPS location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, though hours may vary. Check with the local Post Office for specific lobby hours.
What nearby options for transportation are available for customers visiting the Post Office?
Airport Taxi Cab Services SFO SJC OAK and SF City Limo provide shuttle and taxi services nearby, helping customers easily reach the Post Office from airports or around the city.
Are there any parks or recreational spots near the Post Office to visit before or after my trip?
Yes, Mountain View Los Altos and Lot 8 park are nearby, offering scenic areas to relax before or after your visit to the Post Office.
What local dining or cafe options are available near the Post Office?
Nearby dining options include Superhot Hot Pot & Korean BBQ, Seasons Noodles & Dumplings Garden, Bangkok Spoon, Fiesta Del Mar Too, and Cafe 86 for coffee and snacks.
Brand Certified Facts from United States Postal Service
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