The UPS Store

Reviews

• PW

  Paul Walker

  Sep 19, 2026
  5.0
  Ryaan and gia made my visit to The UPS store very pleasant they were very professional very friendly both greeted me with a smile on their face made me happy recommend this location to anyone
• EE

  E

  Sep 18, 2026
  5.0
  Ryaan is awesome! Great location! Super convenient, love that I can submit my Amazon returns for free and it’s easy, the hours are great, and the service is always wonderful! Always greeted as soon as we walk in the door; even when they’re busy, and anytime we need help or ask a question we’re treated with patience and kindness. Thank you! And thank you Ryaan for your help with a smile.
• CR

  Cheryl Ray

  Sep 16, 2026
  5.0
  This store is super convenient but always really busy! However, Ryan moves things along while he makes everyone feel welcomed and tended to.
• MF

  Maya Fisac

  Sep 16, 2026
  5.0
  The staff was very friendly, helpful, and efficient. They helped me quickly and made the whole process easy. Great customer service!
• RS

  Raj Sharma

  Aug 27, 2026
  1.0
  I was very disappointed with the shipping price quoted to me at this UPS Store. I needed to send a small document envelope from the Mountain House area to San Francisco. The UPS Store quoted me approximately $79.85 just for shipping, and I was also told that I would have to pay separately for the envelope. That would bring the total cost to approximately $85–$89. The delivery was not even same-day. I was told the envelope would arrive on Monday morning. Because the price seemed extremely high, I checked FedEx for a comparable shipment to the same destination. FedEx charged me only $12.75, with scheduled delivery on Monday as well. The price difference is unbelievable. To put this into perspective, for around $50–$60, I could potentially hire a private driver or local courier to personally take this document from the Mountain House area to San Francisco and deliver it by hand within approximately two hours. The driver could complete the entire trip and still cost less than what I was quoted by this UPS Store for a regular envelope shipment. I fully understand that UPS and FedEx may have different rates and service levels, but going from $12.75 at FedEx to approximately $85–$89 at UPS for a small document shipment to the same destination is extremely difficult to understand. Customers should definitely compare prices before paying. I hope this UPS Store reviews its pricing practices and makes sure customers are being offered all available lower-cost shipping options instead of receiving such an expensive quote.

Frequently Asked Questions About The UPS Store