United States Postal Service

Reviews

• RC

  Rose & Matt Coulter

  6 days ago
  1.0
  Visited 9/28/26 waiting in a long line only To be informed they can not print my shipping label that I have to wait in another line at the kiosk even though my shipping company did not require a label or package, annoying. I’m surprised they can’t print it at the front
• MB

  Mark Bloice

  Sep 24, 2026
  1.0
  Bored, rude and unprofessional staff. Chewed gum, barely spoke, and when she did, she was rude. Then questioned me for selecting the sad face on the post-service survey - which summed up the experience perfectly.
• WW

  wolf w.

  Sep 23, 2026
  1.0
  I genuinely don’t understand how this location continues to operate like this. The lines are always painfully long, the lobby is consistently dirty, the package drop-off chute has been broken for what feels like years, and multiple employees routinely speak to customers in an unnecessarily rude and condescending way. Today I had an especially bad interaction with Iyasha, who turned what should have been a basic USPS transaction into an argument. I eventually just took my package and left. I drove to another USPS location in Playa Vista afterward and the difference was night and day. The employee there was friendly, explained what I needed, and went out of her way to help without me even asking. So no, dealing with USPS does not inherently have to be miserable. Honestly, this location somehow manages to make the DMV feel like a luxury customer-service experience. And judging by the hundreds of other negative reviews here, this clearly isn’t just one bad day or one frustrated customer. If you’ve had similar experiences, don’t only leave a Google review — you can also file an official complaint with USPS Customer Service and escalate ongoing location issues through USPS Consumer Affairs. At some point this location needs actual oversight rather than another 1-star review disappearing into the pile. Customers aren’t supposed to know every USPS rule before walking through the door. Asking employees for help is literally the point of having a staffed counter.
• MS

  Mike Strat

  Sep 21, 2026
  1.0
  2 out of three packages mailed from there, Gone/Stolen. Most unprofessional staff. Apparently the only post office where wearing a uniform is optional. Another friend had over a hundred packages disappear. She had to resend all the orders costing her thousands of dollars.
• KY

  Kiana Yang

  Aug 31, 2026
  1.0
  The worst experience. I waited in line for 20 minutes, only to be dismissed and told to go to another post office. When it was finally my turn to speak with the clerk, a woman named Isaias suddenly stepped in from nowhere and told me to come over to her. I explained that I wanted to speak with the clerk because I had already been waiting for quite some time, and I also needed to scan the redirect notice I received. She didn’t have a computer or scanner in front of her. Instead of allowing me to speak with the clerk, she was extremely rude and dismissive. She repeatedly told me that she “knows best” and would not let the clerk explain anything, essentially speaking for him because she apparently believed she knew better. Why have clerks available to assist customers if another employee is going to constantly interject and prevent them from doing their jobs? If she was so determined that this location could not help me and that I needed to go somewhere else, why couldn’t she simply let the clerk explain that to me? The entire interaction was unnecessarily rude, dismissive, and frustrating. I came in expecting basic customer service and instead was made to feel like I was a nuisance for simply asking to speak with the clerk after waiting in line for 20 minutes.

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