The UPS Store

Reviews

• DL

  Dustin Linn

  Aug 4, 2026
  1.0
  I had shipped a couple of packages to this store by mistake. I called the store asking if I could create new labels and send them to the store via email to then have those packages ship to the correct UPS Store. I was told that wouldn't be an issue. After a handful of hours, I hadn't received an email back confirming the packages would ship out. After a ohone call was made, I found out that the store wasn't going to attach the new labels, and instead would simply be returning the packages to me. This was late enough in the evening that I couldn't manage a different solution. After talking with the manager, it was stated the owner didn't want to help out. No communication from any employees about their change in plans. The owner refused to take a call AFTER being on hold for half an hour. Bad customer service all around.
• KK

  KiezScout

  Jul 20, 2026
  5.0
  Really good store - very friendly and flexible staff. Had a challenge with an envelope from Germany and the team was super supportive. Thank you very much 🙌🏼
• JQ

  Jake Quartuccio

  Jul 16, 2026
  5.0
  I sent sensitive sporting equipment and the staff member, Destiny, was extremely professional and helpful. Would highly recommend!
• BC

  Brenda C

  Jun 9, 2026
  5.0
  Destiny is hands down the best employee at this UPS Store. She is always friendly, professional, and incredibly helpful. Every visit is a great experience because of her positive attitude and excellent customer service. Employees like Destiny are hard to find and are the reason customers keep coming back. She deserves recognition—and definitely a raise!
• AA

  Ashley

  May 8, 2026
  5.0
  I'm new to the area and needed to send something to my dad back home and Destiny helped me out to perfection!

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