FedEx Ship Center

Reviews

• AF

  Ana Fisher

  May 24, 2026
  1.0
  FedEx nearly lost my passport and visa after I specifically paid for signature-required home delivery. Instead of obtaining my signature, the driver signed for the package themselves using a fake version of my name and left the package unsecured in the corner area between adjoining yards in my multi-unit building. These were irreplaceable government documents I had waited 8 months to receive. The only reason I recovered them at all was because one of my neighbors in the building happened to notice the package sitting outside and recognized how important it looked. I have called FedEx more times than I can count. Months of phone calls, case numbers, transfers, promises of follow-up, and still no real resolution — and still no refund for the shipping charges I paid for a service they never actually performed. FedEx representatives even admitted internally that the driver acted improperly and told me the driver was reprimanded, which makes it even more unbelievable that nothing meaningful was done afterward. This was one of the most stressful delivery experiences I’ve ever had. If you are shipping anything important, especially passports, visas, or legal documents, do not trust FedEx signature delivery. Apparently drivers can forge signatures and leave sensitive packages unattended while customers spend months chasing accountability.
• JD

  Justin Duval

  May 4, 2026
  3.0
  Can’t print labels for you.. seems like that would be helpful for any, you know, shipping center to have.
• LC

  Luvenia Cone

  Jan 3, 2024
  5.0
  Pretty cool place they answered my question straight away.

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