The UPS Store

Reviews

• CC

  CHS

  Sep 19, 2026
  1.0
  We just had the absolute worst experience ever in my entire life with shipping something. Amazon specifically listed this location to return a large furniture item, that was the only way that we even were aware of this store. When we went in to do so we were immediately met with an owner operator who was from the minute he walked to the counter was rude and instigational and proceeded to tell us that they don’t get paid for amazon returns and so they don’t use their tape to box returns up. I attempted to explain to him that I was told by amazon when setting up my return that they would take care of it all and all that I needed to do was bring it in with the box. I repackaged it almost perfectly of course not perfect because once a box is open it never closes exactly the same as it was before being opened but almost literally closed. I bought a roll of tape and my husband tapes it using the entire packing tape roll. I stated that amazon should not have a relationship with him and paid and got out of there. I would highly recommend NOT doing business here. The owner Michael is extremely rude and he basically said that amazon should not send returns to him either so to avoid a confrontation I would suggest that you take Michael’s advise and not take your amazon returns to him ever! Word to the wise!
• PB

  Patti B

  Aug 12, 2026
  5.0
  Love this little UPS store because of the friendly and knowledgeable staff. Yesterday Idris pointed out a problem with not having tracking numbers for each return. Amazon had only provided one. We were so grateful for Idris’s attention to detail that even lugging the boxes back to the car was a breeze as Idris and my husband did the heavy work! The boxes were back at UPS this morning with the proper labels and different tracking numbers. Idris once again provided excellent service! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
• FS

  Frida Silva

  Aug 10, 2026
  5.0
  I am going out of my way to write a review today which I barely ever do because the customer service was so incredible. Iris spent more than enough time on my shipping dilemma with Adrian in tow. The two of them problem solved and went so far out of their way to help me and I really appreciate it. The girls in there were helpful too. I will make it a point to do all of my shipping business in this location. Thank you guys for brightening my day and being kind humans!!
• RD

  Rahul Dhawan

  Aug 8, 2026
  5.0
  Adrian and cass are so helpful . I love this place. They always help us. They help us with packing. The package is always arrive when we send them from here and this place is very trustworthy very clean. There’s parking in the back and they have supplies as well if you need to purchase office supplies, it’s a very nice place. Very helpful and the people are very kind and go over and beyond to help and I really recommend this place. I purposely choose UPS to ship so I can come here and I’ve always had a good experience and have been coming here for over three years. The owner is on site and just a great guy as well
• RM

  Rio Mateo

  Jul 24, 2026
  5.0
  The BEST!! Michael is very organized, kind and hard working. I really appreciated his help. Go to this UPS store for all your printing needs!

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