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United States Postal Service

3.6
(31 reviews)

Business Details

29160 Heathercliff Rd, Malibu, CA
90265, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 29160 Heathercliff Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29160 Heathercliff Rd, Malibu, CA
90265, United States

Hours

Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.6
31 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
1
1 star
10
  • CC
    Cameron C
    May 4, 2026
    1.0
    Always clogged up with passport people and not enough employees. Rather than be a post office for the community they focus on passports for people who drive in from out of town.
  • TR
    Thomas J. Richter
    Feb 25, 2026
    1.0
    Most incompetent place I have ever dealt with. My mail disappeared on limbo and nobody seems to know where it is..
  • MM
    MelindaK
    Sep 27, 2022
    5.0
    Great service and super nice and helpful employees- they go above and beyond. Rare to have a long wait .
  • PG
    Priscilla M Gray
    Mar 7, 2018
    1.0
    One early December I sent my rent check via registered mail at the USPS on Heathercliff in Malibu. It was never sent to my landlady in Point Dume. The postal clerk put it into a shoebox filled w/other registered letters to deal with later and forgot it. There was no apology from them -- just an excuse that it was holiday time and they were busy.
  • TV
    The V
    Apr 20, 2017
    1.0
    Been fighting mail fraud due to illegal mail forwarding for over 7 months. This post office repeatedly has claimed that there is no mail being forwarded and I repeatedly find that they have still not cancelled the fraudulent mail forwarding placed last November and again in February. I have personally visited this post office three times to deal with this issue. In addition I reported the problem to the postal inspector and consumer affairs. I was advised by consumer affairs that this post office acknowledged the fraud and would hold the mail at the post office for pickup. When my husband and I arrived to pick up the mail that Consumer Affairs stated they were holding the post master could not find the mail. I instructed him to "look again" and all he could locate were two packages. They still have not found the letters and to date we are still receiving our mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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