The UPS Store

Reviews

• GC

  Greg Calvert

  Oct 2, 2026
  5.0
  We’ve had a mailbox at this UPS Store for years, and the service has been consistently outstanding. Brenton and his entire team are consummate professionals—always welcoming, efficient, and genuinely friendly every time you walk through the door. What truly sets them apart is their willingness to go above and beyond. Whenever an out-of-the-ordinary request pops up, they bend over backwards to find a solution, and their communication and response times are always prompt and reliable. Having a team you can trust completely with your mail, packages, and logistics makes all the difference.
• LC

  Lyric Carson

  Sep 11, 2026
  5.0
  I seriously have nothing but good things to say about this UPS location. Every time I come here, everyone is so nice, helpful, and actually willing to help. I’ve never come in with something I needed done and been told they couldn’t do it. After being turned away from the other LG UPS location multiple times, I really started noticing the difference between the two places. A few weeks ago I went to the other UPS location to do a Happy Return and was told they couldn’t take any of my return items that didn’t have barcodes on them and that I needed to go to Ulta or some other place I can’t remember in order to do it. (Which I had never experienced before) Since this downtown location was on my way home, I figured I’d try here before going out of my way to ulta. Sure enough, they did it with no issue at all. This time around, I had one QR code for two items but decided I only wanted to return one of them. The other UPS location told me they couldn’t do that because they would be docked, which I still don’t really know what that means lol but I figured I’d stop by this location since I had nothing to lose, and Brenton, who has helped me multiple times now, did it with no questions asked and was super nice about it. Of course I don’t know the ins and out and it’s quite possible some stores have different authority or capabilities to do things. But Brenton is always helpful, and honestly everyone I’ve dealt with here has been great. Definitely my go-to location now!!
• HH

  Heidi Heinrich

  Jul 17, 2026
  5.0
  Super kind, friendly, professional staff!! Their team makes returning and shipping seamless-BEST UPS STORE!!
• FO

  FlagHouse Online

  Jul 9, 2026
  5.0
  Brenton and his staff are providing excellent service for shipping, returns, and printing. We are happy to have them around.
• LD

  Lisa Denmark

  May 6, 2026
  5.0
  Set up a mailbox here for personal needs, printed out a few pictures for mothers day cards. Every staff member very welcoming, helpful and efficient. Love since I'll be here a lot ❤️ Parking lot full (only 8 or so spaces) but no problem to park across the street at Safeway under ground. I can always benefit from a short walk. Thank you !

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