The UPS Store

Reviews

• JC

  Jermaine Cervantes

  May 1, 2026
  1.0
  I had a disappointing experience at this UPS location. I came in requesting a full pack-and-ship service for a shipment of books—nothing complicated—but the associate assisting me (Myra) made it feel like my request was an inconvenience. Throughout the interaction, her attitude came across as dismissive and unwelcoming. What made matters worse was that she took two personal phone calls while assisting me, leaving me waiting at the counter until she finished her conversations. This felt unprofessional and disrespectful of my time. I understand that everyone has off days, but customer service should still remain a priority—especially when customers are paying for a full-service experience. I hope management addresses this, as it reflects poorly on the store overall.
• RH

  Richard Haggen

  Apr 28, 2026
  5.0
  Your employee Sergio at Store #7522. He was alone this morning and on the phone with a customer who had an immense printing job. He was extremely patient and helpful with my business. I’m an older gentleman who is not very tech savvy and he took the time to show me what I needed to do to help him do his job to solve my problem. You have a very good employee in Sergio. Thank you
• TR

  Tamar Rudoy

  Apr 21, 2026
  1.0
  The staff was dismissive and made no effort to assist me. Poor customer service — I won’t be coming back.
• ES

  Ed Sarkissian

  Apr 17, 2026
  5.0
  John and his team are fantastic! Not only did they do amazing work with my 4x6 postcard print request, but they did it in a few hours because I was in a bind. Thanks, John!
• JT

  Julien T.N

  Apr 12, 2026
  2.0
  Their black and white printing fares are ridiculous.. (and their response bellow doesn’t reflect the reality in their store)

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