Staples

Reviews

• YQ

  Yazmin Quen

  6 days ago
  1.0
  On Thursday 7/2/2026 approximately 6:30–7:00 p.m., I visited a Staples store with my friend, who is pregnant. While we were making purchases, we asked to use the restroom because of her pregnancy. The employee we spoke with was approximately 5'7", around his mid 20’s ,had curly hair, and appeared to be the employee of staples speaking with us at that time. When we explained that my friend was pregnant and urgently needed to use the restroom, he repeatedly told us the restroom was closed and gave several excuses why it could not be used. Only after we continued to explain the situation did he finally say ok he would unlock it. I found this interaction upsetting and lacking compassion. From my perspective, the way we were treated felt discriminatory, and I was left feeling that we were not treated with the respect and courtesy customers deserve regardless of race I believe more empathy should have been shown to a pregnant customer with an urgent need. I would appreciate it if you would review this incident and address it with the appropriate staff. I hope steps will be taken to ensure all customers are treated respectfully and with compassion in the future.
• HJ

  Hyun J.

  6 days ago
  5.0
  I visited Staples(6th & vermont) to print some promotional menu posters and table signs. The staff was incredibly friendly and helpful, taking the time to explain everything clearly. They understood my needs and got the prints done quickly. If you need small-batch or lower-volume poster printing, I highly recommend this place!
• JF

  Jayy F

  Jun 27, 2026
  5.0
  Really convenient place to do your Amazon returns. Simple, fast, and secure. Never had any issues here.
• CG

  Corky Gregson

  Jun 26, 2026
  4.0
  Most of the workers are quite helpful and friendly, while some are not. Sometimes merchandise is not very organized and could use a little more dusting. Lastly, their "clearance" pricing is more like a 10% discount, nothing more. Amazon return collection is easy and convenient. I consistently buy my printer ink here and return empty cartridges too, but I never seem to get the emails or app notification for the "cash back" I should be earning. To be fair, this may be more of a reflection of Staples' rewards system instead of being the fault of this particular store. Either way, it needs to be corrected!
• YJ

  Young Jin

  Jun 15, 2026
  3.0
  I frequently use this location for Amazon returns because the parking is convenient and the process is usually easy. However, one disappointing aspect is the customer service at the Amazon return desk. The employees are often very unfriendly and rarely acknowledge customers, even when greeted. I usually arrive in a good mood, but I often leave feeling uncomfortable because of their attitude. What is especially noticeable is that when returning several items at once, some employees seem even more displeased or impatient. While I understand that handling returns may not be the most enjoyable part of the job, customers should still be treated with basic courtesy and respect. It's unfortunate because the location itself is very convenient, but the customer service experience at the Amazon return desk has consistently been disappointing.