Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Buys out local companies, increases prices, ignores delivery updates, reduced bottles updates, and "skip delivery" to charge more money and they make it impossible to cancel service. (TV show ghosts even showed how terrible it is in season 5 episode 2)
NY
naim younan
Feb 23, 2026
1.0
Very rude and pushy company. They don't take , " no thank you", as an answer.
AL
Adam Lastiwka
Feb 2, 2026
2.0
these guys are a total headache - they never respond to order changes and have repeatedly over delivered bottles I don't need, and their system never seems to update. Their customer service is a joke and if you ever need to make any changes or shifts to anything, good luck.
LV
La Rosa Vega
Apr 26, 2025
1.0
I used to love Ready Refresh until they changed to Primo and sent water to my home unauthorized!!!!!! I hadn’t made an order because I still had water. I control when my autopay order delivers. They decided “Primo” as a “courtesy” to send my 3 bottles. Now they’re sending pay demands. First off my card was shut down for fraud and no orders were even made since last yr. I order when I feel like it. Then they give me a bank card # I hadn’t had for months I’ve had 2 bank cards since the one on file. If the payment didn’t go through who the he’ll pushes an order through for delivery and then bills someone for an order they didn’t even place. “Courtesy???!!!!!” I think it was a ploy to retain customers when they made the name change. Now they keep emailing me about updating my payment when I closed and cancelled my account. Customer service says “We will let you keep the water because it’s perishable and can’t be returned once delivered because they can’t use them.” Now they want to bill my account. I might have to sue. This is almost extortion!!!
WP
Work Phone
Aug 21, 2019
1.0
absolutely the WORST service I may have ever seen in my life. Repeatedly calling to cancel service, and they continue to deliver water. on hold for hours, delivered bad tasting water. i can't seem to cancel my service!!!!! Making me insane!!!!!!!!!!!!!!!!!!
Frequently Asked Questions About Primo Brands Delivery
What is Primo Brands Delivery and what products do they offer?
Primo Brands Delivery provides a comprehensive selection of branded beverages including bottled water brands like Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, and more, delivered directly to homes and businesses.
What are the operating hours of Primo Brands Delivery?
They are open Monday through Saturday from 7:00 AM to 8:00 PM, and Sunday from 8:00 AM to 4:00 PM.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 1566 E. Washington Boulevard, Los Angeles, CA 90021, USA.
How can I contact Primo Brands Delivery?
You can contact them by calling +1 844-809-5610 or visit their website at https://local.readyrefresh.com/ca/ventura/bottled-water-delivery-ventura-ca-dcca93001.html.
What categories of services does Primo Brands Delivery fall under?
Primo Brands Delivery operates as a Water Cooler Supplier, Beverage Distributor, and Bottled Water Supplier.
Are there any nearby water-related companies or stores to Primo Brands Delivery?
Yes, Arrowhead Water Corporation, a bottled water company and specialty grocery store, is nearby. Customers might visit Arrowhead Water Corporation for additional water product options or needs.
What public transit options are near Primo Brands Delivery for customers to get there?
The Washington station (Los Angeles Metro) and Metro Rail - Washington Station (A) are nearby train and light rail stations, offering convenient public transportation access to Primo Brands Delivery.
Are there any entertainment or cultural places near Primo Brands Delivery that customers might enjoy?
Yes, nearby places include Banksy Art, an art gallery and museum, and Ejagz' Parallel Universe, a music venue and bar, where customers can explore arts and entertainment before or after their visit.
Does Primo Brands Delivery have a presence on social media for updates or promotions?
Yes, they are active on Facebook at https://www.facebook.com/primobrandscorp/ and on Instagram with the handle primobrandscorp.
Is Primo Brands Delivery currently open and in what timezone do they operate?
Yes, Primo Brands Delivery is currently open and operates in the America/Los_Angeles timezone.
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