DHL Express Service Point Downtown Los Angeles/China Town/Little Tokyo

Reviews

• OO

  Omar

  3 days ago
  5.0
  Amazing customer service
• JS

  Jose Santiago

  Sep 18, 2026
  5.0
  Amazing service! Came in here to ship very important documents. The service was quick reliable and easy . The girl at the counter was excellent . Will come back again
• GC

  goose creek

  Sep 10, 2026
  5.0
  The girl there is really helpful and kind. Best customer service I have had in a while if I am being honest. She is very fast, thank you Liesha!! Hard to find actually good & professional workers.
• CG

  Chao Gu

  Sep 2, 2026
  1.0
  It says open at 9:30. I am here at 10:03, no one inside. No one answers the phone either.
• DD

  Daniel

  Aug 24, 2026
  1.0
  Came in to ship an item and asked for DHL flyer bags, which every DHL Service Point I've used provides. The employee, said her boss doesn't allow them to give out DHL packing supplies. This is a DHL-branded location advertising "packing and shipping" so refusing DHL's own packaging makes no sense. When I pushed back she tossed a couple of packing slips at me that I hadn't asked for and told me to "stop acting like a child, this isn't high school." I asked for her supervisor or anyone above her and she said she doesn't have one. This appears to be a third-party partner location operating under the DHL name, which would explain both the supply policy and the lack of accountability. I drove to a different DHL Service Point, got the flyer bags immediately, and was treated normally. If you need DHL supplies or basic courtesy, use another location.