The UPS Store

Reviews

• PR

  Pat Rendon

  2 days ago
  5.0
  The staff are always so helpful and are always going above and beyond. I'm in my 70's, unfamiliar with technology. Someone always stops to help me. This time, William, helped me return a package, get pricing for sending a package and did it all with the best attitude. He made me feel at ease. I commend you for hiring 'people' people. I definitely will be back, and yes, I'll recommend this site for easy, polite, fun experience and service.
• PL

  Paulina Lopez

  Apr 30, 2026
  5.0
  I have been coming to the UPS location for over seven years and even though I have moved away over 15 minutes I choose to continue to come to this location for the excellent customer service and I even have a PO Box at this location, today I met a new team member called Omar and he was beyond accommodating and polite and I really appreciate this level of customer service
• DS

  Desi Salgado

  Apr 27, 2026
  5.0
  William and his coworker acknowledged my presence as soon as I walked into the store and told me they’d be right with me. William helped me out a few moments later, greeted me warmly again, helped me with my package, printed my receipt, and then wished me a good day before I off. He was courteous, helpful, and respectful.
• MM

  Memmy

  Apr 20, 2026
  5.0
  Quick, fast service. Staff was super helpful and amazing. I needed to ship something but didn’t know I had to have it all boxed. They had the supplies there for me to buy. But the associate there was so nice she boxed it for me with some extras they had and didn’t charge me either. They are amazing here and I’m so grateful
• MW

  Melanie Williams

  Apr 11, 2026
  5.0
  My name is Melanie Williams, customer of The UPS Store located at 3553 Atlantic Ave Ste B, Long Beach, CA 90807. I'm a regular USP business customer and rent a mailbox. I'm honored to share my UPS in store experience. All the UPS Store associate are great! ...BUT Marco makes it a little bit more special. MARCO is an excellent UPS store associate and technician. Over the years I've seen first hand, Marco's expertise with empathy, responsiveness, and proactivity. He makes me and customers feel understood by listening actively, solving problems quickly, and offering clear communication. Marco is that go to guy for any personalized graphic design, technical solutions and repairs. Awesome with follow ups to clients! He will turn a frustrating, high-stakes issues into positive, memorable experiences. Marco, I sincerely appreciate positive the energy you bring. Your support means more than you know. Best, Melanie Williams

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