The UPS Store

Reviews

• BG

  Byron Gillespie

  May 12, 2026
  5.0
  Janine at the UPS Store was amazing friendly and helpful! Great personality and upbeat! It’s nice to have encounters like this… love this location! (Lake forest and Trabucco) Lake Forest CA
• CB

  caoc biz

  Apr 20, 2026
  5.0
  Friendly and efficient staff.
• RB

  Ray Bernard

  Apr 15, 2026
  5.0
  I have been using the various services of this UPS store frequently over the past few months, and I have been pleasantly surprised at the level of service and efficiency at this Store. They are also cost-conscious on behalf of the customer, and that is typically rare at many places these days. Mel B. in particular is knowledgeable about options as well as just generally very helpful, and the other folks at the store echo her attitude. Great place to do business.
• SD

  Sego Drp

  Apr 10, 2026
  5.0
  We just used notary services and printing at this location today, and never have I experienced such efficient and friendly customer service at any other UPS location. The 2 ladies that helped me were so amazing and guided us through the whole process as we had no idea of what we were doing. So helpful and kind. Thank you so much!
• TP

  The Pretender

  Apr 7, 2026
  5.0
  First time visitor; used this store to return an Amazon shipment. The process was surprisingly simple and automated. There are return bags that just need a scan for the turn with a sticker to seal the bag. The similar process was completed at Staples but the refund was never completed. Time will tell whether The UPS Store is more successful but this far it's good. I took a printed receipt, just in case it doesn't go through. Very short wait in line and the two step system is short and quick.