The UPS Store

Reviews

• GU

  George Upegui

  Jun 30, 2026
  5.0
  Stopped by today to pick up an access point delivery and Roger was extremely helpful and is always a pleasure to deal with. Roger provides stellar customer service and the store provides shipping, recieving and notary services plus they are also an Amazon hub. Carlos is also helpful and a true professional ways eager to assist customers as well as Roger. Nice and convenient location. Highly recommended Previous review What a fantastic store in a convenient location. I always pick up my Amazon shipments and special order UPS shipped items as well as utilize their shipping services. I received a notice that a package was delivered to the access point location and when I went to pick it up it was not delivered as per the notification. Roger and Carlos were amazing in trying to track the item down and I even filed a claim with UPS for a lost package. Roger and Carlos did not give up as they kept searching and today I recieved a call stating the package had mysteriously arrived. When I spoke to Roger we had to laugh about the multiple stickers on the package showing delivery on the 26th then pick up, send back and then received. It was like cat and mouse with this package, something out of the twilight zone lol. Roger and Carlos definently went above and beyond with the calls I received updating me on progress and the mystery of the disappearing and reappearing package. Amazing customer service and a solid location for all of your shipping and receiving needs. Highly recommended
• JN

  Joshua Nieto

  May 9, 2026
  5.0
  A big Thank you to the employees at the store. I had a mail box here and used them for all my shipping and Amazon returns. Great staff, very kind and helpful
• AW

  Andrew Walsh

  Apr 9, 2026
  5.0
  Every time I come in, I see Caden working, and he is always incredibly hard-working, friendly, and super helpful. I usually stop by around the same time whenever I have returns or things to mail out, and I’m always greeted with kindness. They do a great job of getting me in and out quickly, which I really appreciate. Thank you all for the great service — it never goes unnoticed!
• MJ

  Maede Jalilnejad

  Mar 14, 2026
  5.0
  We had such a great experience at this UPS location. Huey was incredibly kind, patient, and genuinely helpful throughout the entire process. He took the time to guide us step by step and made sure we understood everything we needed to do. We really appreciated how calm and supportive he was, especially since the process was a bit stressful for us. Customer service like this is rare these days. Thank you so much, Huey, for your kindness and professionalism!
• PN

  pegah Nia

  Feb 20, 2026
  5.0
  Great service ! Natasha was great and got everything done promptly. Very friendly staff.

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