United States Postal Service

Reviews

• UW

  Unekia Watson

  May 5, 2026
  1.0
  Is the slowest post office in the world and it's always something wrong with the machines
• EG

  Elieth Guillen

  May 1, 2026
  1.0
  Hoy tuve una experiencia muy decepcionante y frustrante en la ubicación de USPS en Huntington Park para la cita del pasaporte de mi hijo. La empleada (una mujer en la ventana) inmediatamente me miró suciamente y me levantó la voz por presentar mi tarjeta de residencia como prueba de identificación, algo claramente indicado como aceptable en el sitio web oficial de pasaportes de los Estados Unidos. Había utilizado con éxito exactamente el mismo documento para la solicitud de pasaporte de mi otro hijo a principios de este año en una ubicación diferente de USPS sin ningún problema. Cuando lo cuestioné, ella duplicó, le preguntó a su compañera de trabajo y continuó insistiendo en que mi tarjeta de residencia "no es una identificación". Terminé entregando mi propio pasaporte solo para evitar más conflictos con este empleado poco profesional y grosero. USPS necesita hacerlo mejor. El personal debe estar debidamente capacitado sobre los requisitos actuales de pasaporte en lugar de discutir con los clientes y hacer que no se sientan bienvenidos por seguir las reglas. Este tipo de mal servicio e inconsistencia es inaceptable. La mayoría de los empleados de usps miran a los clientes como que si uno les va a pedir un favor ,no se dan cuenta que gracias a nuestros trámites es que ellos tienen trabajo .. te recomiendo busques otra oficina de usps .
• AG

  Andrew Gomez

  May 1, 2026
  1.0
  I had a very disappointing and frustrating experience at the USPS location in Huntington Park today for my child’s passport appointment. The employee (a woman at the window) immediately gave me dirty looks and raised her voice at me for presenting my residence card as proof of identification — something clearly listed as acceptable on the official U.S. Passport website. I had successfully used the exact same document for my other child’s passport application earlier this year at a different USPS location with zero issues. When I questioned it, she doubled down, asked her coworker, and continued insisting my residence card “is not an ID.” I ended up handing over my own passport just to avoid further conflict with this unprofessional and rude employee. USPS needs to do better. Staff should be properly trained on current passport requirements instead of arguing with customers and making them feel unwelcome for following the rules. This kind of poor service and inconsistency is unacceptable.
• VC

  Vanessa Carrillo

  May 1, 2026
  1.0
  Do not come here to get a new or renew your passaport this lady does not know what she is doing!!!
• JM

  Jose Munoz

  Apr 25, 2026
  1.0
  The black lady has a terrible attitude and hundreds of people can confirm that. I don't know how she still has this job since she's such a terrible person. It's 9am and she's already angry, yelling at people and giving everyone an attitude. She doesn't know how the passport process even works. She doesn't know what the department of state considers as an identification. I had to repeat to her multiple times that the certificate that the state gave me IS AN IDENTIFICATION for my son. I explained to her what the department of state recommended me to do but she just kept yapping about the rules that the department of state has. How are you going to tell me the rules that they have when you don't even know what a certificate from the state even looks like? I left and went to another building to tell them about the situation and they told me that my certificate IS A VALID FORM OF ID but that that lady is very complicated and fairly new to passports. She should be fired honestly. People come in for simple things regarding mail or passports but she creates these things into a whole issue with her nasty attitude and ignorance.

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