United States Postal Service

Reviews

• RF

  Rosario Flores

  Aug 4, 2026
  1.0
  Terrible service: A very long line Only one person working The printer isn't working The staff was very rude What kind of service is this? Is this representative of the postal service in the USA?
• SR

  Storm1234 Ray

  Aug 1, 2026
  1.0
  Pesimo servicio 1 sola atendiendo para una fila enorme. Muy lentas y Son groseras para atender, contestan mal, en ocasiones no tienen papel para imprimir etiquetas. Que tipo De servicio es este? Deberian cambiar de personal. Terrible service—only one person attending to a huge line. They are very slow and rude when dealing with customers, give snappy answers, and sometimes run out of paper for printing labels. What kind of service is this? They should change the staff.
• FA

  Fatima Ayala

  Jul 30, 2026
  1.0
  My family and I had a very disappointing experience at this post office while trying to apply for passports. We had an appointment scheduled between 10:15 a.m. and 11:15 a.m. and arrived at 10:50 a.m, well within our appointment window. The associate at the front desk told us to wait to the side because only one employee handled passport services and that she would call our names. We waited until the same associate eventually asked for the name on our appointment. After providing it, she directed us to another employee at the passport window. As we approached, the passport employee immediately told us we were late for our appointment. We explained that our appointment window was from 10:15 a.m. to 11:15 a.m, but she repeatedly insisted we were late and said she could not help us because she was going to lunch at 11:30 a.m. We thanked her and left. Afterward, I went online to reschedule and noticed the USPS website stated that walk-in passport services were available from 1:00 p.m. to 2:00 p.m. I returned around 12:30 p.m. to confirm that information before bringing my family back. I spoke with the same associate from earlier, and she told me they do not accept walk-ins. Instead, she said we could try coming at 9:00 a.m. with all of our paperwork completed and, if our appointment was “easy,” they might be able to fit us in but there were no guarantees. When I politely asked for her name, she refused to provide it. She told me it “didn’t look like I was going to do anything good” with that information. I explained that I simply wanted to know who I was speaking with in case I needed to follow up. She still refused, saying she did not want to be associated with anything related to passports. She then referred me to her coworker, Sylvia, who was courteous and professional. Sylvia confirmed that the passport walk in information on the website was incorrect and said they had been trying to get it updated. The biggest issue was not that we couldn’t be seen it was the poor customer service, inconsistent information, and lack of professionalism. We arrived during our scheduled appointment window, followed the instructions we were given, and were still turned away. On top of that, being refused an employee’s name after a respectful request and being given information that contradicted the USPS website made the experience even more frustrating. I hope this location improves its communication, updates its online information, and provides customers with the respectful service they deserve.
• LG

  Louise G.

  Jun 29, 2026
  1.0
  When that woman doesn't want to do her job, she claims her label printer isn't working and doesn't send out my packages. If the machine really isn't working, then USPS service is terrible. Both situations are deplorable, and the woman's rude attitude is even worse.
• II

  Ingrid

  Jun 12, 2026
  1.0
  Only one person working in the front,more than 30 min in line and workef very slow,I know is not her fault but they should put someone to help her,horrible service

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