United States Postal Service

Reviews

• HS

  Henrietta Store

  2 days ago
  5.0
  ⭐⭐⭐⭐⭐ If I could leave more than five stars, I absolutely would. A huge thank you to every single person who works at this Post Office. Thank you to the front desk staff, the clerks, the supervisors, every mail carrier, and everyone working behind the scenes. Most people only see a package arrive at their door, but they don’t always see the teamwork, organization, patience, and dedication that make it happen every single day. A special thank you to the receptionist. You deal with long lines, endless questions, heavy packages, and still help keep everything moving. That deserves recognition. As someone who ships packages regularly, I know how much work goes into every scan, every label, every truck, and every delivery. You help small businesses grow, families stay connected, and people receive everything from important documents to birthday gifts and surprises. Let’s be honest… my packages probably spend more time with USPS than they spend with me. 📦Somehow they always know where to go, and that’s pretty incredible. The USPS team doesn’t just deliver mail—they deliver opportunities, memories, good news, and sometimes the little bit of retail therapy we all pretend we didn’t order. To every mail carrier walking in the summer heat, driving through the rain, or delivering during the holidays: thank you. Your work matters more than most people realize. This Post Office has earned my respect, my trust, and definitely my five stars. Keep doing what you do. You’re appreciated more than you know. With gratitude, A very happy customer.
• AF

  Ariadna Figueroa

  Jun 4, 2026
  5.0
  Although the parking lot is small and most people don’t know how to park… the employees are always willing to help and always friendly.
• MB

  Maria Bahena

  Jun 1, 2026
  1.0
  Worst customer service I had an appointment scheduled at 2:00-2:30 came in and then the African American women said she wouldn't have time to process it and that I would have to reschedule like really makes me so mad because I lost a work day to come here
• RM

  Rolie Mendoza

  May 1, 2026
  5.0
  Storm, my local mailman went above and beyond to find my missing package, he went door to door and also contacted his headquarters to pinpoint the scan within minutes of talking of his supervisor. It was amazing. Was able to locate and find my package. I've used this post office for the past few years and it was my first issue and was quickly resolved. Thank you again. Keep up the good work!
• DB

  D D Brown

  Apr 21, 2026
  4.0
  Small. Not enough staff

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