FedEx Ship Center

Reviews

• EH

  Erron Halen

  1 day ago
  1.0
  Find somewhere else. I would absolutely not ship anything from here. Sadly, staff members stole packages from my customers and I in November 2025. 3 items were in 1 drop-off and 12 more 2 days later. Total value, $8500. Once I started getting questions from my buyers, I looked at tracking updates... Last scan at Fedex location. Not 1 package was ever scanned outside of that facility. So, before starting my claim, I thought it would be best to go in and talk to the team. I saw and talked to Anthony (who took all packages on both days) and 2 other team members, including the on site manager. Confusion by all... "why would it say it's still here?" "Let me go check and see if here." "I remember scanning those in and bagging them." I didn't expect anyone to take accountability but I expected better help than just shoving me off to customer service. I asked the manager if camera footage will be reviewed since someone clearly stole the items. "The claims department might look at that during the investigation." And that's where it gets even worse. After immediately filling out their online form, things feel like they are progressing quickly. But, email exchanges all the way thru February 4. Then, silence. "Your claims are in for approval and payment but that is done thru another department" I asked for contact info for the other department. Crickets. It's now mid May. No reimbursement. Only partial claims are in process and still very little communication. I hope the thieves were found and fired. I hope fedex improves their customer service. I hope those of you that might be reading this review really consider using another shipping carrier.
• RL

  Roaddog L

  May 5, 2026
  1.0
  This place is a joke you have a line out the door and one one person working
• AV

  Angela Valadez

  Mar 30, 2026
  1.0
  The woman with grey curly hair and glasses was very rude. I simply walked in, waited for her to slowly finish with another customer, and asked if I could get help with shipping an order. When I explained my situation, she rudely told me she forgot my question and told me to go to another fedex, without offering any advice or help.
• LJ

  Latanya Jones

  Mar 28, 2026
  5.0
  Fast and easy very simple love customer service
• JS

  JOEL SHALHOUB

  Mar 18, 2026
  1.0
  Today March 18, 2026,A driver from FedEx maybe call "Ricardo" was caught in a lie to his bosses, he said he delivered a package to my address and he didn't delivered it.I have been waiting for it all morning and afternoon and NO SHOW.

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