United States Postal Service

Reviews

• DD

  dsantos10

  Sep 18, 2026
  1.0
  I moved to Eureka in May. I have completed two work orders since, requesting a key for my mailbox, which I have never received. Subsequent follow ups resulted in a quick check in a large binder, followed by, “We can’t find it,” and no further action. It is now mid September. Now that I’m moving in a month, I submitted a mail hold beginning in mid October. They implemented this a month early. They just do not care. I strongly recommend paying for a private PO Box should you move to this town.
• NP

  Noah Pinto

  Aug 30, 2026
  2.0
  Not sure what it is about post office locations having employees that tend to seem to want to make the sign up process simply unbearable. I made sure to sign up for this P.O. Box online because I was slightly scarred from my last experience opening up a post office box where I wasn’t really able to receive mail for a couple of weeks because I was relying on the information given to me by the clerk rather than checking/ signing up for things online. So this time I at least made sure to do the sign up online as much as I could. While I was signing up online however I did call the location just to sort of glaze over some particulars while I filled out everything online to actually get and pay for the P.O. Box. However, there is inevitably the point where you are going to have to fill and/ or print out your 1093 form and pick up your keys, so simply put… you’re eventually going to have to go in and talk to somebody. So for me, I decided to just go in shortly after signing up online that way I could fill out my form in person and that way I’d have my keys right away. Again the issue comes when you deal with the staff. First of all I hadn’t mentioned that over the phone the woman was very helpful and seemed to be answering my questions as thoroughly as possible, (her name is Cinna) however when I got to the location and started filling out the 1093 form with the associate named “Amaya”, rather than to help streamline the process and make things easier, Cinna decided to immediately go on lunch break. Then when she was no longer in the room, I began filling out the 1093 form with Amaya, that way I could pick up my keys. In short, Amaya was not a manager, she continually didn’t really give clear information and generally speaking took a very long time to get the (simple) process completed. But the principal issue and a large reason for me writing this, is that she actually only gave me one key to my Post Office box, saying “sorry we only have two keys so I’m just going to have to give you one for now and when we get more keys in I will get you another.” That’s really the icing on the cake, that and the fact that prior to that she continually sort of left out that I had to sign the bottom of the page, I actually had to ask her a couple of times before she finally said that yes, I had to sign that… had I not signed it my locker could technically not be valid right now. It does say online that it is valid so I hope things go good from here when I start getting mail (since this happened yesterday). But I do hope the post office looks into this strange key scenario. It does seem odd to me for many reasons.
• JG

  Jim Gardner

  Aug 27, 2026
  4.0
  Easy access helpful employees.
• CP

  Chloe Parker

  Aug 7, 2026
  5.0
  They are very helpful and friendly here!
• CC

  CanUFrosty

  Jul 20, 2026
  5.0
  This place always has the kindest and brightest souls working here, they are always greeting and very nice to you when shipping things. Recently, I had printed out the wrong shipping label for a package and I went in and asked about it and Amaya and Sunny both helped a TON and they were able to locate the package and get it back to me to relabel after the package had been with them for 4 hours previously. So seriously this is the best USPS I have ever been to and thank you again Amaya and Sunny for being such amazing helpers.

Frequently Asked Questions About United States Postal Service