The UPS Store

Reviews

• HD

  Harminder Dhoot

  Jul 16, 2026
  5.0
  I had an outstanding experience at this location! From the moment we arrived, the customer service was exceptional. Carlo took amazing care of us and truly went above and beyond to make sure everything was perfect. He was friendly, attentive, professional, and made us feel genuinely valued as customers. It’s rare to come across someone who is so dedicated to providing such a great experience. Carlo’s attention to detail and willingness to help made our visit memorable. If you’re visiting this location, I highly recommend asking for Carlo!! you’ll be in great hands. Thank you for making our experience such a positive one. We’ll definitely be back!
• HH

  hadaa Hadaa

  May 1, 2026
  1.0
  Horrible horrible horrible worst service!!!!!!!!!!!!!!
• PP

  Pradip P

  Apr 29, 2026
  1.0
  Extremely unprofessional & inconvenient. I tried to return my Xfinity router (a service they are contracted to do), and the staff lied and said their 'WiFi was down' just to avoid the work. Meanwhile, they were helping every other customer in line with no issues. They told me to go elsewhere or come back later rather than just boxing the item. Avoid this location!
• AT

  Anand Tripathi

  Mar 29, 2026
  5.0
  Best UPS store in the area. Associates here are friendly and helpful.
• NN

  Nicolas Nguyen

  Mar 23, 2026
  5.0
  I’m here constantly shipping for my business, and this is hands-down the best spot in the Bay Area. The staff is incredibly quick and organized, which makes a huge difference when I have a high volume of packages. Even with the self-checkout option, the team is what makes this place great. Ammara, Carlos, and Fausto are total pros! Always friendly and ready to help. Whether it’s shipping something out or an Amazon return, they make the whole process effortless.

Frequently Asked Questions About The UPS Store