The UPS Store

Reviews

• AM

  Amanda Maldonado

  May 8, 2026
  1.0
  Had the worst experience today at UPS in Davis that just moved to 3rd street. I went in to take a package to get returned to Amazon and was told by the UPS worker AJ that they don't tape boxes for customers no more and that a person ruined that for everyone. I was disappointed but respectfully accepted it and went to the store to get tape to tape my own Amazon package. I came back and see the same worker, AJ, taping another customers package that's also an Amazon return for a customer. I was very upset especially when I had to go back and forth waste my gas, time and money just to return the package. I don't know why but the woman he was helping was white and I am Mexican and felt racially profiled and if that's not the case then at least up hold your policies for everyone and not nit pick which customers gets better service. In this case this was very irritating and so upset by how I was treated as a customer.
• NA

  Nathan Ament

  Apr 30, 2026
  1.0
  They have tape behind the counter but make you pay $6 for a whole roll. Greed is what makes UPS my least fav shipper
• GS

  Gary Searby

  Apr 26, 2026
  5.0
  Very busy location but always staffed well and are efficient. They have added customer return package scanning to expedite the process. I use it a lot and appreciate the excellent service
• LA

  Luis Anguiano

  Apr 2, 2026
  5.0
  Estoy muy satisfecho con la atención que me dieron
• SK

  Sunny Kim

  Mar 21, 2026
  5.0
  Thank you so so much for all your thoughtful care and consultation, and specific explanation on everything This was my first time shipping through UPS, I couldnt have done it without you! u are the best I wish all the happiness to you!!!

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