The UPS Store

Reviews

• RW

  rob winter

  Mar 13, 2026
  5.0
  Ben, Chris and team at location great
• LM

  Larry Medina

  Oct 29, 2024
  4.0
  Always quick and efficient service with a smile
• KM

  Kevin Menegus

  Sep 14, 2022
  1.0
  One of the worst customer service experiences I have ever had! I have had my small business box for 22 years, and have never paid a late payment once on my rental. Today I received a call from a collections agency saying how my box has been closed and I have to pay back rent to keep my box active. After calling the owner trying to get some help, I had one of the worst experiences dealing with a simple issue. I tried explaining how I had not received any paper renewal in my box, or late paper notices at any time. They have no interest in dealing with costumers, and only want to spew corporate policies, and certainly have no interest in dealing with a human. I also stated that I didn't want any emails, only the paper renewal, and they would not accommodate this. She said they would only notify by email, and good luck if that doesn't work. They will not me keep my box, WITHOUT AUTOMATIC CREDIT CARD RENEWAL. This is not what I want, or what I agreed to. I said I did not want this, I want to pay via check or credit card as I choose, NOT BE REQUIRED TO DO SO! To top it all off, she said I shouldn't even have a small business sized box, that I AM REQUIRED TO HAVE A MEDIUM SIZED BUSINESS BOX even though I only receive minimal mail or packages. I have had all my business marketing tied to this address for 22 years, and now the new owners only have interest regurgitating the corporate BS.
• KG

  Kevin Gooch

  May 2, 2022
  5.0
  The staff are always REALLY nice at this UPS store. Came for livescan fingerprinting and Shilpa helped make the process swift and enjoyable!

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