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The UPS Store

2.9
(129 reviews)

Business Details

235 Westlake Center, Daly City, CA
94015, United States
(650) 991-4444

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0966 in Daly City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Westlake Shopping Center Next To Red Wing Shoes.

Details

  • DeliveryNot available

Location

The UPS Store
235 Westlake Center, Daly City, CA
94015, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20269:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

2.9
129 reviews
5 stars
49
4 stars
13
3 stars
4
2 stars
5
1 star
58
  • TS
    Taeil Sung
    May 4, 2026
    1.0
    They lost my package and have refused to help me in resolving the issue. I shipped some textbooks for buyback. I packaged it in store with a staff member, who assured me he would put the shipping label on and all was well. I get a call back from the textbook company to hear that UPS shipped them coat hangers. This was obviously a mistake, but the store told me they couldn’t do anything, nor track my textbooks, nor even provide me with the tracking info to help me file a claim. The manager stated they would help me file a claim and upon following up I am told that was never an option and got accused of lying. I’m unsure how this could’ve happened or what I could’ve done differently but I found this entire experience to be discouraging. Please ensure packages get to where they were intended. And please refrain from blaming the customer, i followed instructions and was assured by staff they could handle it only to be told in the end its my fault and to file a claim. Also, the website will not let me file a claim. Now I am calling customer service and attempting to reconcile.
  • KF
    Kimmie Fresh
    Apr 24, 2026
    5.0
    Renz and Carlos are a dynamic duo who make it happen. I was a mess when I arrived to ship and they got me in order.
  • KS
    Kevin Self
    Mar 11, 2026
    5.0
    I have yet to have a negative experience at this store. All of the employees do well to make everything as painless as possible. One of the employees, Carlos, helped explain and broke down everything I needed to know about their international services. I am very grateful for their assistance. #StayAwesome⭐
  • KE
    K Exchange
    Jan 31, 2026
    1.0
    The staff is rude.
  • TS
    Teresita S
    Jan 12, 2026
    5.0
    This location is a solid spot for sending packages, returning Amazon packages, printing, etc. The staff is always helpful and efficient. I came here during the start of the holiday season and the line was almost out the door. They were able to quickly attend to each person in line.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0966 in Daly City offer?

The UPS Store #0966 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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