The UPS Store

Reviews

• DG

  David Gates

  Jun 5, 2026
  1.0
  Make sure to bring your tape. They charge $1 for it. I know it's just a dollar but it gives a bad taste experience for something so simple. They're trying to squeeze every penny from every customer.
• EE

  eng2mmaf

  May 30, 2026
  1.0
  Rude workers
• TS

  Taeil Sung

  May 4, 2026
  1.0
  They lost my package and have refused to help me in resolving the issue. I shipped some textbooks for buyback. I packaged it in store with a staff member, who assured me he would put the shipping label on and all was well. I get a call back from the textbook company to hear that UPS shipped them coat hangers. This was obviously a mistake, but the store told me they couldn’t do anything, nor track my textbooks, nor even provide me with the tracking info to help me file a claim. The manager stated they would help me file a claim and upon following up I am told that was never an option and got accused of lying. I’m unsure how this could’ve happened or what I could’ve done differently but I found this entire experience to be discouraging. Please ensure packages get to where they were intended. And please refrain from blaming the customer, i followed instructions and was assured by staff they could handle it only to be told in the end its my fault and to file a claim. Also, the website will not let me file a claim. Now I am calling customer service and attempting to reconcile.
• KF

  Kimmie Fresh

  Apr 24, 2026
  5.0
  Renz and Carlos are a dynamic duo who make it happen. I was a mess when I arrived to ship and they got me in order.
• KS

  Kevin Self

  Mar 11, 2026
  5.0
  I have yet to have a negative experience at this store. All of the employees do well to make everything as painless as possible. One of the employees, Carlos, helped explain and broke down everything I needed to know about their international services. I am very grateful for their assistance. #StayAwesome⭐

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