FedEx Office Ship Center

Reviews

• CR

  Chitra Ratnakumar

  Sep 25, 2026
  5.0
  Today 2 employees at this location helped us a lot with copying and explaining everything Extremely happy with their friendly service . It was very busy there but Keagan and Zina were very patient and managed everything extremely well. Thank you so much for your kind help
• AS

  Andrew Stambach

  Sep 5, 2026
  4.0
  Great Service. The lady working helped me carry my package in and taped it up.
• JN

  Joshua Nazarene

  Sep 1, 2026
  1.0
  They are such 💩. They Are seriously really really bad workers and customer service. Kind of unbelievable they are still in business. GO THE EXTRA MILE AND GO TO SUNNY VALE! AMEN!! 🙏🏼
• ZF

  Zach Farrel

  Jul 24, 2026
  4.0
  Very helpful and friendly service
• EB

  Elliot B

  Jul 2, 2026
  1.0
  Seriously SUCH bad customer service! I came in to print some stuff off of a USB, which is something I do at FedEx location locations all the time because I don’t have a printer at home. This is my first time coming to this location and most definitely my last time. I tried to print my documents and all of them printed no problem, but one of them said that it printed and then it didn’t. I stopped my transaction and tapped my credit card again to try it one more time and it didn’t work, even though the screen said that it printed nothing came out. There was a guy working behind the counter who said he could just print it from his computer but then he left and a lady came out and she said that her computer didn’t recognize my USB. She very visibly did not have very strong tech technologies skills. The USB is quite new and the self service printer recognized it without any problem and then she told me that I would need to pay to use the self-service computer. So, your printer is not working and charged me twice for things that didn’t actually print when I thought that it did and your solution is to charge me more money for me to login on my own to a self service computer. Yeah. No. So then it was like pulling teeth to try and explain to her why and how I needed to get a refund and then eventually when she was looking through the history on her computer, she finally understood what I was saying and gave me the credit back. I then drove to another FedEx office and had absolutely no problem printing the document. Just for fun, I asked them to please see if their computer recognize my USB behind the counter and they plugged it in and it popped up no problem. I realize that an employee at FedEx might not be an expert in their field, but you have to have a certain amount of technology skills and customer service … which was not the case today

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