United States Postal Service

Reviews

• DP

  Da ph

  Jun 4, 2026
  5.0
  Small post office. Staff works hard. Posting pictures for lobby and counter hours. I needed this when I first moved here.
• DW

  Dylan Wood

  Jun 1, 2026
  1.0
  Got a talking to by Ray the Mail Man or Mail Clerk for asking him nicely to get my mail since I forgot my box key and could not open my box. I showed him my ID it's the same on the PO Box you know the same address that has to match or they will send my packages back in a heartbeat and yet he still flat out refused, denied and did not even try to get my mail he just argued and could care less. I encouraged him saying you can do it, but he said he could not...Zero effort here. It's a rule he stated and pointed at the wall at sign that does not say anything about what I am here asking him to do and he began arguing with me about it. The sign he pointed at explains they cannot hand mail over the counter to anyone which is obviously very true, but I had verified my proof of residence as a box holder and I am a authorized person at the box as clearly states below at the USPS code.. "841.74 Withdrawal of Mail from PO Boxes Mail may be delivered to authorized persons who forget their keys or cannot open their boxes." This here permits mail workers to do it, I should have been handed my mail instead I was not. It became a debate. This is obviously an unusual request by me I don't take joy in talking to the post office workers or asking for help from any of them at this location. I will continue filing more formal complaints and writing letters until I receive a response from the USPS.
• TE

  toni Ehrlich

  May 30, 2026
  1.0
  I have PTSD from this post office. I shake every time I go there. Enough said
• SS

  Steve Silverwood

  May 19, 2026
  5.0
  Great staff and service. Lines are a bit long but understandable under the circumstances
• BL

  Bungee Lou

  May 9, 2026
  1.0
  I've lived in 17 different towns and cities and have used the post offices in hundreds of other locations in my 64 years on this planet so far. Unfortunately my local (Crestline) post office is the absolute worst one in all respects of any other post office in the entire United States from my experience. They have lost so many packages of mine that I have lost count. They even managed to lose a Saint Anthony (the patron Saint of lost items) necklace I had ordered. Now they've really done it and not only lost my extremely important entire packet of original and irreplaceable documents/photos/cards/letters I mailed to the local Social Security office for my Disabled Widow's Benefits claim that I now have to Appeal because my packet is now past the deadline, but the post office now tells me that it's too late to file a claim on the insurance I paid extra for or even get my postage and extra charges refunded with my 2 week old receipt. I am devastated that those irreplaceable items are gone forever into their Black Hole and my entire quality of life and my future livelihood is now negatively affected because of the ineptitude of the Crestline CA 92325 post office. Unbelievable

Frequently Asked Questions About United States Postal Service