The UPS Store

Reviews

• JB

  JEFF BE

  May 6, 2026
  5.0
  I am a disabled Navy veteran and have severe mobility issues, I had a couple Amazon returns that Amazon was less than helpful in helping me return their items. I am unable to " just walk into Kohl's or Whole foods" or wherever. They want to charge me $8 to have someone come pick it up(about half the cost of the item) which is ridiculous. For a dollar I could drop it off at UPS. Of which I elected that option. I called this location, as it is near where I live, and a very pleasant female answered and was very helpful. She said she could come out to my car and retrieve my returned item, of which she did. She very courteous and friendly and helpful. And she solved my problem. Definitely 5 star customer service! Thanks!
• MO

  Michael Obringer

  Apr 19, 2026
  5.0
  I was wowed from the start to the finish 🤯 When I walked in there was a line of maybe 5 people. I was helped within 5 minutes. Then as I was being helped - not an easy order (notary + prepaid envelopes) - The assisstant manager, Gerardo, and the other staff person were helping multiple people at the same time - it was art 🎨 Gerardo crushed my order and was laser-focused, and at the same time had fantastic customer service. Thanks for a fantastic experience 🙂🙏
• PL

  p l

  Mar 29, 2026
  5.0
  Good staff. Very helpful. They can help with a lot of office logistical needs
• AP

  Anna Paseka

  Jan 18, 2026
  1.0
  They are closed on Sunday
• JF

  joe farrow

  Jan 15, 2026
  5.0
  Roy was super helpful and an amazing assistant.

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